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A global brand that specialises in video conferencing, voice communications & collaboration solutions with best-in-class quality, innovative technology & a user-friendly experience.

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From Our Blog

May 28 2024 | 508 Views | blog Education & E Learning Industry

Technology For Student Success in the Digital Age arrow

Introduction In today's digital age, technology has become an integral part of the education landscape, revolutionizing the way students learn and educators teach. With the advent of various digital

May 27 2020 | 2524 Views | blog Solutions

Online Learning Revamped Post COVID arrow

There was a time when people were quite reluctant to take up online learning classes and preferred classroom training for multiple reasons. One common reason behind the reluctance was that the pupils

May 28 2024 | 488 Views | blog Manufacturing Industry

Improving Customer Engagement in the Manufacturing Industry arrow

Introduction In today's fast-paced manufacturing industry in which competition is intense and expectations of customers are always shifting, creating durable and strong connections with your customer

May 16 2024 | 67 Views | blog Products

What Exactly is a Predictive Dialer? arrow

Like auto-dialers or robo-dialers, predictive dialers are outbound dialing systems that automatically call numbers on a list. When a connection is made, a predictive dialer continues calling numbers u

May 13 2024 | 377 Views | blog Accelerate Digital Transformation

How Emerging Technologies Are Revolutionizing Digital Transformation arrow

Introduction With the digital transformation constantly evolving technological landscape, new technologies have a major role to play in changing the ways firms operate, evolve, and compete. From bloc

May 28 2024 | 165 Views | blog Education & E Learning Industry

Trends and Strategies for Excellence in the Future of E-Learning arrow

Introduction In the rapidly evolving landscape of education, e-learning has emerged as a transformative force, reshaping the way students learn and educators teach. With advancements in technology an

Mar 23 2023 | 1056 Views | blog Products

The Importance of Your Contact Center Solution arrow

The Importance of Your Contact Center Solution When you’re running a business, it’s important to have an efficient way to handle customer inquiries and complaints as they come in. For example, le

Feb 3 2014 | 1221 Views | blog Solutions

Softswitches Solution Advantages arrow

Switching lies at the core of all telecommunications networks, allowing efficient point-to-point communications without direct connections between every node. The Softswitch solution is a new softw

Feb 3 2014 | 1361 Views | blog Services

Web Conferencing Solutions Advantages arrow

If your company has started using an online, Web-based seminar or Web conference solution to conduct a meeting or make a presentation for participants who are spread across different locations, you mi

Nov 27 2022 | 1141 Views | blog Products

5 VoIP Product Types That Are Best For All Businesses arrow

We’ve come a long way since the days of hard-wired, cabled phones. With the rise of hybrid work, VoIP (Voice over Internet Protocol) has emerged as the most popular business communication solution.

Feb 3 2014 | 1333 Views | blog Solutions

Keyword Spotting Makes Telephony Easy arrow

A specific word or phrase gets searched using the keyword spotting application from an entire audio clip. Certain areas or segments where there was an occurrence of the word that you are looking for w

May 27 2024 | 56 Views | blog Transport Industry

The Importance of Effective Communication Systems in Transport Industry arrow

Introduction  In the ever-changing world of the Transport Industry efficient communication is the foundation of successful. From managing shipments and coordinating them to managing fleets, and maki

Jan 15 2022 | 1135 Views | blog Services

IVR (Interactive Voice Response) – The Ultimate Guide arrow

The IVR (Interactive Voice Response) system is one of the top choices for organizations because it helps to establish a strong bond of trust with customers and contributes to overall business growth.

Mar 2 2024 | 99 Views | blog Solutions

8 Reasons Why You Should Use Live – Chat In Your Business arrow

Customers don’t usually want to wait long for assistance, as they expect a quick and easy fix for their problems or queries. And as a business website, live chat is one of the most requested element

May 27 2024 | 42 Views | blog Telecom & ISP Industry

Ensuring security and compliance in the ISP sector while navigating the digital landscape arrow

Introduction The ISP sector grows as technology advances the need to ensure strong security and compliance is becoming increasingly important. In the face of increasing cybersecurity threats as well

Feb 5 2014 | 1418 Views | blog Solutions

Indian Businesses Benefit From Cloud Telephony arrow

Over the last ten years in our country, there has been very rigorous development within the SME (small and medium-sized enterprises) ecosystem, which has seen immense growth (11.5% annual growth) that

Feb 6 2024 | 503 Views | blog Products

Understanding Predictive Dialer: The Ultimate Guide arrow

What is a Predictive Dialer? A Predictive Dialer is an outbound calling system that, like auto-dialers or robot dialers, automatically dials numbers from a list. A predictive dialer calls numbers unt

May 23 2024 | 42 Views | blog Enhance Productivity

Strategies for Optimizing Performance and Boosting Business Productivity arrow

Introduction Modern business environments present organizations with the constant challenge of optimizing performance and boosting business productivity at every level, regardless of size or industry

Feb 3 2014 | 1341 Views | blog Solutions

What Is Voice Logger? arrow

A Voice Logger is a program or device that is used to record audio information from telephones, microphones, radios, and other sources for storage on a removable media or the hard drive of a computer.

May 28 2024 | 142 Views | blog Start Ups Industry

Streamlining Operations for Startup Industry Success arrow

Introduction In the extremely fast-paced business world for start-ups the efficiency of a company is essential for the success of a business. Startup industry are faced with unique challenges and opp

Oct 10 2022 | 1098 Views | blog Products

Multi-Tenant IP PBX: Latest Features & Benefits in 2023 arrow

The Multi-tenant IP PBX (Internet Protocol Private Branch Exchange) software is a complete communication and collaboration solution for small, medium, and large-scale businesses, offering integrated i

Feb 3 2014 | 1122 Views | blog Solutions

Outbound Call Campaign arrow

Determine your Objective First, you need to define what you want to achieve from this campaign and then identify the type of call campaign you want to run. A few achievable objectives are: Colle

May 22 2024 | 30 Views | blog Cost Efficiency Enhancement

Top Strategies for Achieving Cost Efficiency in Your Business arrow

Introduction As competition in business becomes ever more fierce, cost efficiency has never been more essential. From startups to established enterprises alike, optimizing costs is critical to your b

May 27 2024 | 99 Views | blog Insurance Industry

Customizing Insurance Policies to Fit the Needs of Individual Customers arrow

Introduction In a rapidly changing environment, personalization is the basis of satisfaction for customers across a range of industries, and insurance policies is not an exception. The process of per

Feb 2 2023 | 1294 Views | blog Services

What is Inbound Calling ? A Few Tips to Improve Your Inbound Calling arrow

Inbound Calling is handled by every firm on a daily basis. Even though social media messaging and live chats are becoming more popular, customers and clients still need to get in touch, and picking up

May 28 2024 | 125 Views | blog Tour and Travel Industry

How Communication Solutions Are Change Travel and Tourism? arrow

Introduction The industry of travel and tourism is thriving because of its capacity to deliver seamless, pleasurable unforgettable experiences to travellers. In a rapidly changing world the use of co

May 16 2024 | 31 Views | blog Protect Your Business

Essential Steps Every Business Must Take for Unbeatable Security arrow

Introduction With data breaches and cyber threats becoming ever more frequent, protecting the securities of your business has never been more essential. No matter its industry or size, safeguarding s

Feb 3 2014 | 1241 Views | blog Products

IP-PBX In The Automobile Industry arrow

The automobile industry today, like any other industry has taken up a complete customer life cycle that begins when someone makes an inquiry for a service or vehicle. The beginning can also be when to

May 15 2024 | 36 Views | blog Facilitate Business Continuity

Ensuring Business Continuity with Digital Solutions arrow

Introduction As businesses become ever more interdependent and digital, businesses face new and unique threats that threaten operations - from natural disasters to cyber attacks - which require robus

Feb 12 2014 | 1615 Views | blog Solutions

All About Cloud Telephony arrow

Cloud telephony or hosted telephony, is a voice messaging service that substitutes the traditional business telephone equipment (for example, a PBX or Private branch exchange), with a third-party VoIP

Jul 16 2022 | 1259 Views | blog Products

Why an Omnichannel Contact Center ? arrow

An omnichannel contact center consolidates interactions from various communication channels, such as voice calls, social media, email, real-time chats, WhatsApp, and so on, into a single location.

May 28 2024 | 135 Views | blog Tour and Travel Industry

Operational Solutions for Tour and Travel Businesses arrow

Introduction The Tour and Travel industry is an ever-changing and dynamic industry that demands efficient operation to satisfy the needs of the modern-day traveler. In the face of increasing competit

May 17 2024 | 31 Views | blog Protect Your Business

Cutting-Edge Strategies to Protect Your Business arrow

Introduction Protect your business against cyber threats has never been more important. With hackers becoming increasingly sophisticated and data breaches on the rise, it is imperative for businesses

May 27 2024 | 59 Views | blog Ayurveda Industry

Revolutionizing Ayurveda Clinic Management through Communication Technology arrow

Introduction Within the world of Ayurveda healthcare, well-functioning Ayurveda clinic management plays a vital function in delivering top-quality treatment to patients and maintaining the efficienc

May 28 2024 | 140 Views | blog IT & Consulting Industry

How Communication Solutions Drive Success in IT and Consultation? arrow

Introduction In today's fast-paced and constantly changing field of IT and Consultation, efficient communication is at the core of the success. It doesn't matter if it's working with clients, co-ordi

May 19 2024 | 33 Views | blog Fuel Business Expansion

Effective Strategies to Propel Your Business Expansion arrow

Introduction Business Expansion is both thrilling and daunting; it takes careful planning, strategic execution and unwavering determination to successfully enter new markets, launch products or servi

May 27 2024 | 123 Views | blog Ecommerce & Retail Industry

Building Customer Trust in E-Commerce Industry with Cybersecurity arrow

Introduction The fast-paced environment of the e-commerce industry, where transactions happen on the internet and personal data is frequently exchanged, cybersecurity is essential. Since consumers ar

May 27 2024 | 55 Views | blog Telecom & ISP Industry

Innovations Propel Telecom Industry Future Connectivity arrow

Introduction The telecom industry is growing rapidly, driven by revolutionary innovations that are set to change the way we connect and our communication. With the introduction of 5G technology, to t

May 19 2024 | 360 Views | blog Optimize Customer Experience

Maximizing Customer Experience for Business Growth arrow

Introduction Maximizing customer experience in today's fast-paced business world is no mere luxury; it is a critical component of growth and staying ahead of the competition. Businesses that prioriti

May 27 2024 | 69 Views | blog Ayurveda Industry

Boosting Patient Involvement with Technology in Ayurveda Industry arrow

Introduction Over the past few times, the field of Ayurveda Industry is experiencing a digital revolution. Technology is playing an ever-growing role in the care of patients and clinic administration

May 28 2024 | 506 Views | blog Banking & Finance Industry

How Technology is Reshaping Banking and Finance Industry arrow

Introduction In today's fast-paced digital world, the banking and finance sector is undergoing a profound transformation driven by advancements in technology. From mobile banking apps to artificial i

Apr 27 2024 | 268 Views | blog Solutions

Which Is Better For Your Business, A Call Center Or A Contact Center? arrow

Both Call Centers and Contact Centers exist for the same reason: to resolve customer inquiries and to provide customers with a reliable way to contact a company. However, the channels through which th

May 21 2024 | 32 Views | blog Cost Efficiency Enhancement

How to Enhance Cost Efficiency Through Streamlined Operations arrow

Introduction Cost efficiency is crucial in today's highly competitive business landscape, as it ensures profitability and stays ahead of competitors. One effective method for increasing cost efficien

May 28 2024 | 146 Views | blog Auto Industry

Strategies for Automotive Industry in the Digital Age arrow

Introduction With the rapid evolution of today's digital world, the automotive industry has to contend with both new challenges and potential opportunities. With technology continuing to transform th

May 14 2024 | 36 Views | blog Facilitate Business Continuity

Strengthening Business Continuity in the Digital Era arrow

Introduction At an ever more precarious world, business continuity is essential in maintaining stability and growth for any organization. From natural disasters, cyber attacks or pandemics - to digit

May 27 2024 | 87 Views | blog Government Industry

Cybersecurity Best For Government Agencies to Safeguard Public Data arrow

Introduction Today, government agencies have custody of huge quantities of sensitive information about citizens. Securing these data is crucial in light of the ever-growing rate and severity of cyber

Apr 6 2022 | 1265 Views | blog Services

Benefits of a Cloud Call Center Solution for Business Productivity? arrow

Businesses can stay ahead of market trends by incorporating an Omnichannel approach to meet their customer's ever-changing needs. Consumers today, for example, expect seamless and personalized experie

May 12 2024 | 46 Views | blog Accelerate Digital Transformation

How Digital Transformation Trends Are Driving the Future of Business Innovation arrow

Introduction to Digital Transformation With the rapidly changing technological landscape, digital transformation has become a necessity it is now a requirement for all businesses trying to stay relev

Apr 20 2024 | 73 Views | blog Services

Why Outbound Calling May be a Good Option for Your Company arrow

More than 75% of sales made over the phone are successful. It's true that prosperous companies have long employed outbound calling as a tactic. Such calls, commonly referred to as "cold calls," are

Jan 27 2022 | 1663 Views | blog Products

Latest trends of Auto Dialer Market in 2023 arrow

The Auto Dialer Software market size in 2023 is expected to grow significantly over the next few years due to the market's unique growth patterns, potential, and promise. This blog delves into the fac

Feb 17 2024 | 66 Views | blog Services

How Voice Broadcasting Can Help Your Business arrow

The saying "a picture is worth a thousand words" is frequently used. But we frequently overlook the reality that "words can also paint a thousand pictures" in the high-definition multimedia environmen

May 27 2024 | 409 Views | blog News & Publication

Strategies for News and Publication Companies to Optimize Reader Engagement arrow

Introduction  In the present technological age news and publication organizations have to overcome the challenges of capturing and keeping the interest of their readers in a ocean of content on the

May 28 2024 | 143 Views | blog Health Care Industry

Managing Telemedicine in Healthcare Communication arrow

Introduction In recent years, the healthcare industry has witnessed a significant transformation in the way patient care is delivered and managed. With the advent of telemedicine and other innovative

Feb 6 2024 | 501 Views | blog Solutions

Inbound Calling: What is it? & Some Advice for Enhancing Your Inbound Calls arrow

Every company handles Inbound calling on a daily basis. Picking up the phone is still an essential part of this process even though social media messaging and live chats are growing in popularity. Cus

Jun 17 2023 | 821 Views | blog Solutions

The Ultimate Guide to Softphone arrow

While IVR and phone auto-attendants are valuable features of Voice over Internet Protocol, softphones increase employee presence and allow geographic flexibility. When using a softphone client, emp

Apr 30 2024 | 65 Views | blog Solutions

Why is Voice Broadcasting Important for Your Business arrow

Voice broadcasting can be used for surveys, event invitations, reminders, notifications, and corporate announcements, among other things. To create two-way communication with their customers, business

Mar 8 2022 | 1080 Views | blog Products

Basic Difference Between Inbound and Outbound Call Centers arrow

Even in the age of chats and social media, the call center remains an essential tool for handling customer inquiries. Call centers handle a high volume of inbound and outbound calls. Understanding the

Apr 7 2022 | 1261 Views | blog Services

Discover Missed Call Solution and its Features and Advantages arrow

A missed call solution occurs when a phone call is disconnected before it is answered. It's critical to understand that a missed call is not the same as a missed call service or a missed call solution

May 27 2024 | 124 Views | blog Ecommerce & Retail Industry

Improving Retail Industry Experiences Through Digital Transformation arrow

Introduction With the rapid evolution of today's retail industry digital transformation is no anymore a choice but a requirement. While customer expectations continue to grow and technology improves

May 27 2024 | 60 Views | blog Media & Entertainment

Digital Navigation for Media and Entertainment Companies arrow

Introduction In the current fast-paced digital world companies in the media and entertainment companies have unique opportunities and challenges. Due to the rapid growth of digital platforms, and the

May 20 2024 | 31 Views | blog Fuel Business Expansion

Driving Your Business Expansion with Power Moves arrow

Introduction Business Expansion is a bold venture that demands careful consideration, decisive action and unflagging perseverance. From entering new markets to introducing innovative products or expa

May 28 2024 | 456 Views | blog Start Ups Industry

How Communication Technology Drives Startups Industry Growth? arrow

Introduction In the ever-changing world of startups industry, efficient communications are essential for the company's growth and achievement. Due to advancements in technology for communication, sta

May 28 2024 | 150 Views | blog IT & Consulting Industry

Streamlining Operations for IT and Consulting Excellence arrow

Introduction In the ever-changing and fast-paced world of IT and consulting, efficiency of operations is essential. Projects often span multiple areas and the demands of clients increasing in complex

May 14 2024 | 81 Views | blog Services

Outbound Call Center Strategy that Actually Works arrow

Numerous variables affect whether outbound call center dialing campaigns are successful. The good news is that you can regulate most of them. If you don't have a solid plan in place, making outbound c

May 27 2024 | 53 Views | blog Transport Industry

5 Ways Fleet Management Solutions Are Revolutionizing the Transport Industry arrow

Introduction: In today's world of the transport industry, efficiency and security of the fleet management solutions is essential for achieving success. Transportation companies are faced with a varie

Feb 3 2014 | 1098 Views | blog Solutions

Upgrading Your IP Telephony System arrow

Figure out your objectives while upgrading your IP Telephony System : Answer the following two questions before making any changes to your phone system: 1. What are the limitations of your current

Oct 12 2022 | 1106 Views | blog Services

Advantages of Using Cloud Telephony Solution For Businesses arrow

Cloud Telephony Solution is a technology that uses an internet connection to run a telephone system by moving the organization's phone services to the cloud. Many Indian businesses have turned to clou

May 27 2024 | 197 Views | blog Government Industry

Technology’s Role in Transforming Government Industry Services arrow

Introduction As technology is a part of every aspect of daily life and every aspect of life, government Industry across the globe use digital technologies to improve the effectiveness and efficiency

May 23 2024 | 36 Views | blog Enhance Productivity

Tactics for Enhancing Workplace Efficiency and Productivity arrow

Introduction Today's fast-paced business environment demands that workplace efficiency and productivity be optimized in order to remain competitive and achieve success. From streamlining processes to

Jan 24 2024 | 635 Views | blog Products

Call Center Solutions: An All-Inclusive Guide to Enhancing Your Business Communication arrow

Introduction In today's fast-paced business environment, effective communication is critical to success. A robust call center solution can be a game-changer, not only in managing customer interaction

May 27 2024 | 72 Views | blog Media & Entertainment

Boosting Media and Entertainment with Personalization arrow

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Oct 1 2022 | 1135 Views | blog Services

8 Reasons Why You Should Use Live Chat in Your Business arrow

Customers nowadays expect businesses to provide efficient, real-time assistance. They do, however, value a personalized experience with a human touch, and they may require assistance when making a pur

Apr 12 2024 | 82 Views | blog Services

Why Businesses Need to Adopt Internet Telephony arrow

Introduction: Businesses today need innovative solutions to streamline operations and enhance communication efficiencies, so Internet telephony (or Voice over Internet Protocol (VoIP), is increasingl

Mar 12 2024 | 86 Views | blog Products

Voice Broadcasting Can Increase Lead Generation arrow

Creating leads is a difficult task for any organization. Although there are numerous techniques to generate leads, in this post we'll focus on the most distinctive and powerful voice broadcasting tech

Jun 13 2022 | 451 Views | blog Solutions

Top 8 Call Management System Improvement Strategies arrow

People regularly complain that dealing with a call center is an unpleasant experience. This is odd because with the introduction of the digital age, demands have shot through the roof, and your call c

May 18 2024 | 360 Views | blog Optimize Customer Experience

Effective Tactics to Enhance and Optimize Your Customer Experience arrow

Introduction Today's competitive business landscape makes exceptional customer experiences an essential element of long-term business success. Customers expect seamless interactions and personalized

Feb 3 2014 | 1305 Views | blog Products

Customer Engagement Through Intensive Communication arrow

It is the dream of any entrepreneur to generate a lead and then sign in as a prospective customer. Your main task after achieving this goal should be to convert that customer into your loyal client. W

May 28 2024 | 138 Views | blog Auto Industry

Technology Role in Boosting Customer Satisfaction in Automotive Industry arrow

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May 6 2024 | 78 Views | blog Services

Top Features To Look For In Call Center Software arrow

Every day, technology advances quickly in an effort to improve our lives by making tasks simpler and more effective. However, it's undeniable that issues frequently develop when using any technologica

May 27 2024 | 55 Views | blog News & Publication

Protecting Sources and Data with Cybersecurity Techniques for the Media arrow

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May 27 2024 | 79 Views | blog Insurance Industry

Cybersecurity in Insurance is Protecting Client Data in the Digital Age arrow

Introduction In the fast-changing digital world the insurance industry is facing increasing threats by cybercriminals. In the current climate, insurers are more dependent on technology to handle sens

May 28 2024 | 495 Views | blog Manufacturing Industry

Improving Customer Success through Digital Transformation in Manufacturing Industry arrow

Introduction In today's rapidly evolving manufacturing industry landscape, the integration of digital technology has become not just advantageous, but imperative for businesses striving to maintain r

Jul 27 2023 | 694 Views | blog Services

Why Is A Virtual Phone Number Required For Every Business? arrow

Communication has recently played a significant role in every new or existing customer who has contacted businesses with inquiries, subscriptions, concerns, and so on. The virtual phone number is a us

Jul 16 2022 | 1406 Views | blog Services

Why is Cloud Call Center Superior to On-Premise Call Center? arrow

The landscape of customer engagement is changing, and so are the dynamics of contact centers. Cloud call center solutions are more important than ever with rising consumer expectations and decreasing

May 28 2024 | 164 Views | blog Banking & Finance Industry

Adapting Services for Today’s Banking and Finance Clients arrow

Introduction In the dynamic landscape of banking and finance, personalization has emerged as a cornerstone for enhancing customer engagement and satisfaction. With technological advancements and an i

Jul 27 2023 | 668 Views | blog Services

Why Do You Need a 1800 Toll-Free Number in India? arrow

What exactly is a Toll-Free Number? Without a doubt, the demand for a Toll-Free Number in India is increasing by the day. Toll-free numbers are telephone numbers with distinct three-digit codes, and

Jul 16 2022 | 1327 Views | blog Services

Cloud Call Center Software : What Are the Different Type? arrow

Cloud call center software saw significant adoption in 2020 due to its inherent flexibility. Sales, service, and collection departments have relocated to remote work environments, paving the way for e

May 28 2024 | 156 Views | blog Health Care Industry

Streamlined Efficiency in Healthcare Industry Operations arrow

Introduction In the ever-evolving landscape of healthcare industry operations optimizing is crucial for delivering high-quality patient care while managing costs effectively. With advancements in tec

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