Agency
ACMATEL OFFERS A WIDE RANGE OF MANAGED IT SERVICES AROUND THE WORLD.
We partner with agencies to work on a project end-to-end, or as an extended team to build their client's project successfully. We offer best-in-class IT solutions for small and mid-sized organizations since we have experience with all of the top hardware and software products on the market today. Technology is another important component of a successful small or medium-sized business. Successful business leaders recognise the value of adopting the appropriate technology. You can outperform the competition by utilising the most up-to-date PCs, servers, software, and networking equipment. A fantastic CRM program is critical to the success of many small and mid-sized firms. The trick is to figure out which platform will work best for your business.
Our services include :
- Cloud and SaaS
- IoT Solutions
- Marketing Solutions
- Voice and VOIP Services
- Business Collaborations
- SMS Solutions
- Cyber Security Solutions
- IT Installation Services
- IT Consultation Services
- IT Infrastructure Services
- Email Security
- Managed Communication Services
- Infrastructure Support Services
- Field Collection Tracking Tools
- Audio and Web Conferencing
- Webcasting Services
- Multi-factor Authentication
- Workforce Management
No Other Midmarket Strategic MSP Can Compete With Our Services.
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IT Consultation Services
Personalized assistance to upgrade your system architecture and develop a technology-driven strategic plan to streamline operations.
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SIP Trunk
SIP Trunk (Session Initiation Protocol) is an advanced Voice Connectivity.
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IP-PBX – Enterprise Business Phone System
Harness the power of a mobile-first journey with industry-specific solutions.
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Internet Leased Line Connection
Businesses need strong, seamless. and sturdy connectivity to transact.
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Web RTC Solution
An open-source framework for real-time communication which can embed with web-based tools.
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Centrex
Our Centrex solution offers businesses a fully managed telecommunication service.
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Multifactor Authentication
Working remotely, using the public internet always opens up a variety.
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Voice Broadcasting Solution
Broadcast a set of messages to the target audience and receive responses from interested people.
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L2 Multicast Service
Our L2 Multicast services are the first of its kind video connect solution in India.
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Help desk
Channelize and ease customer support by categorizing issues, prioritizing solutions, and assigning relevant technicians.
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Infrastructure Support Services
Optimize business networks and systems with proper guidance and assistance from dedicated IT professionals to target better productivity and growth.
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Helpdesk Ticketing System
An automated way to create support tickets for reference to the reported issue to quicken service assistance.
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CONF – Audio Conference Software
An ideal corporate solution to collaborate with stakeholders, aristocrats, and professionals with special conferencing features.
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BS – Voice Broadcasting Software
A digital voice message system to reach numerous remote individuals through campaigns, promotions, surveys.
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LMS – Lead Management Software
Manage your leads efficiently by logging, tracking, and analyzing each update of the prospective client requirement.
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Collection Process Dialer & CRM
A dedicated solution to operate and track collection procedures for the improved recovery rate.
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CAMS – Debt Collection CRM
Integrate Call Centre Solution and CRM System to have a smooth operation of both systems together.
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Customized Development Services
Get an efficient and secure software system tailored uniquely to suit your business demands with a guarantee of support and service.
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IVR – Interactive Voice Response Software
Conduct menu-driven interactions with your customers and direct them to the correct recipient or department.
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CCS – Call Center Solution
An inexpensive call management solution with secure and sophisticated features to deliver personalized help to customers.
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Call Assist – Work From Home Call Center Solution
A resource management solution to connect with, monitor, and have access to 2000+ in-house talent.
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ORDO – Order Management Software
Simplify order processing through an automated system that maintains databases, tracks payments, and logistic information.
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IP-PBX – Enterprise Business Phone System
Harness the power of a mobile-first journey with industry-specific solutions.
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Activity Monitoring Software
Monitor the productivity of employees by tracking their activities and enforce professional behavior.
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Procurement As a Service
Assure unbiased personnel invested and involved with the long-term development of your business via IT infrastructure, balancing the quality and cost.
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Strategic IT Infrastructure Services
Develop a strategic blueprint with assessment, innovative methods, and better technologies to build a versatile, flexible, and reliable infrastructure.
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Heroic Support
A 24X7 customized assistance service for IT systems and resources to ensure optimized business growth of your enterprise.
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IT Installation Services
Assistance for planning, designing, executing, and establishing enterprise IT infrastructure along with remote maintenance contracts.
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Configuration Services
Get your enterprise technologies configured by experts who adapt individual demands and deliver the best devices.
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IT Consultation Services
Personalized assistance to upgrade your system architecture and develop a technology-driven strategic plan to streamline operations.
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Infrastructure Support Services
Optimize business networks and systems with proper guidance and assistance from dedicated IT professionals to target better productivity and growth.
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Managed Communication Services
A range of options to create a premium communication system for keeping your business connected and securing growth without complexities.
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Web Security
Develop the first line of defense against online threats by enforcing policies for usage of the web and identification of infected devices, risks, and data thefts.
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Smart Flo
An ultra-flexible cloud communication solution for digital connectivity, productivity, and business intelligence.
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Email Security
Protect email data on all platforms and servers using a cloud-based security solution that provides a systematic analysis and policy implementation.
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Endpoint Security
An Endpoint is a device that is physically connected at the endpoint.
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vTiger CRM Customization & Development Services
Customize CRM and its functionality to suit your business leads the best.
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Soft Switch Solution
Complete software solution that includes intelligent billing mechanism, Routing, and Switching between IP telephony and TDM network.
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Multi Tenant IP PBX Solution
Integrate communication mechanisms and collaborate different branches of the organization seamlessly.
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FreePBX Solution
Achieve a seamless phone system by setting up VoIP-based PBX.
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Helpdesk Ticketing System
An automated way to create support tickets for reference to the reported issue to quicken service assistance.
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Voice Broadcasting Solution
Broadcast a set of messages to the target audience and receive responses from interested people.
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IP PBX Solution
Administer voice traffic and network merge with a cost-effective solution providing a more efficient channel of communication.
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Click 2 Call Solution
Provide a link widget on your website to let customers connect with your organization via call.
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Voice Logger Solution
An end-to-end tool for recording interactions between agents and customers.
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Live Chat Solution
Connect with your customers on a real-time basis to ensure their convenience and satisfaction.
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IVR System
Conduct menu-driven interactions with your customers and direct them to the correct recipient or department.
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Web RTC Solution
An open-source framework for real-time communication which can embed with web-based tools.
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Design, develop, deploy
build a tailored softwareWith AcmaTel, custom software development has never been easier. Get your custom software developed according to your needs.
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Maintain inventory, supplier
and consumer databaseSee how you can manage accounts of single or multiple branch businesses, with the help of our ORDO software system.
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Make remote working simple
Incorporate WFH AgentsMake your working from home call center efficient with our Call assist WFH CCS, with your agents only needing an internet connection.
What sets us apart , By the numbers
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3500+
Web App Designed &
Developed -
9850+
Running Active Installations
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20+
Million Dev / Support
Hours -
16+
Years Experience & Excellence
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600+
Clients Delivered Value & Happiness
