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Enterprises
WE WORK WITH LARGE ENTERPRISES, AS WELL AS SMALL AND MEDIUM-SIZED ENTERPRISES (SMEs)
AcmaTel provides a full range of IT services to support your corporate infrastructure. Our qualified specialists will monitor, manage, and maintain your IT environment, from networking to hardware to apps. We transform the way small, medium & large enterprises conduct their business with customers/clients, vendors/suppliers, partners, and employees in this digital age.
Our services include :
- Cloud Computing
- Managed Communication Services
- IT Installation Services
- Technology Migration
- Content Management
- 24*7 Help & Support
- Emergency IT Services
- IT Consulting and Strategy
- Tele-Communications Services
- Web Casting Solutions
- App & Software Development
- Web Conferencing Solutions
- CRM Customizations
- Enterprise Application Development
No Other Midmarket Strategic MSP Can Compete With Our Services.
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Soft Switch Solution
Complete software solution that includes intelligent billing mechanism, Routing, and Switching between IP telephony and TDM network.
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Call Assist – Work From Home Call Center Solution
A resource management solution to connect with, monitor, and have access to 2000+ in-house talent.
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Internet Leased Line
Our (LL) Leased Line Service provides highly reliable, sustainable.
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Contact center solution
Deliver personalized and effective phone help to customers through streamlined software with advanced capabilities.
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IT Installation Services
Assistance for planning, designing, executing, and establishing enterprise IT infrastructure along with remote maintenance contracts.
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Digital Survey
Make business decisions based on survey analytics generated by an online feedback system.
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CRM Integration
Integrate Call Centre Solution and CRM System to have a smooth operation of both systems together.
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Email Security
Protect email data on all platforms and servers using a cloud-based security solution that provides a systematic analysis and policy implementation.
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Endpoint Security
An Endpoint is a device that is physically connected at the endpoint.
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Virtual Firewall
A security solution that minimizes threats to the organization’s network by proactively identifying anomalies and taking relevant actions.
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Cloud CRM
A secure customer management system hosted on a virtual platform comprising various modules to improve all stages of sales and support the business.
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OBD Software
A cloud-based dialer solution that omits the costs of investing in expensive hardware solutions.
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CONF – Audio Conference Software
An ideal corporate solution to collaborate with stakeholders, aristocrats, and professionals with special conferencing features.
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BS – Voice Broadcasting Software
A digital voice message system to reach numerous remote individuals through campaigns, promotions, surveys.
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LMS – Lead Management Software
Manage your leads efficiently by logging, tracking, and analyzing each update of the prospective client requirement.
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Collection Process Dialer & CRM
A dedicated solution to operate and track collection procedures for the improved recovery rate.
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CAMS – Debt Collection CRM
Integrate Call Centre Solution and CRM System to have a smooth operation of both systems together.
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Customized Development Services
Get an efficient and secure software system tailored uniquely to suit your business demands with a guarantee of support and service.
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IVR – Interactive Voice Response Software
Conduct menu-driven interactions with your customers and direct them to the correct recipient or department.
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CCS – Call Center Solution
An inexpensive call management solution with secure and sophisticated features to deliver personalized help to customers.
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Call Assist – Work From Home Call Center Solution
A resource management solution to connect with, monitor, and have access to 2000+ in-house talent.
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ORDO – Order Management Software
Simplify order processing through an automated system that maintains databases, tracks payments, and logistic information.
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IP-PBX – Enterprise Business Phone System
Harness the power of a mobile-first journey with industry-specific solutions.
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Activity Monitoring Software
Monitor the productivity of employees by tracking their activities and enforce professional behavior.
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Procurement As a Service
Assure unbiased personnel invested and involved with the long-term development of your business via IT infrastructure, balancing the quality and cost.
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Strategic IT Infrastructure Services
Develop a strategic blueprint with assessment, innovative methods, and better technologies to build a versatile, flexible, and reliable infrastructure.
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Heroic Support
A 24X7 customized assistance service for IT systems and resources to ensure optimized business growth of your enterprise.
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IT Installation Services
Assistance for planning, designing, executing, and establishing enterprise IT infrastructure along with remote maintenance contracts.
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Configuration Services
Get your enterprise technologies configured by experts who adapt individual demands and deliver the best devices.
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IT Consultation Services
Personalized assistance to upgrade your system architecture and develop a technology-driven strategic plan to streamline operations.
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Infrastructure Support Services
Optimize business networks and systems with proper guidance and assistance from dedicated IT professionals to target better productivity and growth.
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Managed Communication Services
A range of options to create a premium communication system for keeping your business connected and securing growth without complexities.
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Web Security
Develop the first line of defense against online threats by enforcing policies for usage of the web and identification of infected devices, risks, and data thefts.
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Smart Flo
An ultra-flexible cloud communication solution for digital connectivity, productivity, and business intelligence.
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Email Security
Protect email data on all platforms and servers using a cloud-based security solution that provides a systematic analysis and policy implementation.
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Endpoint Security
An Endpoint is a device that is physically connected at the endpoint.
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vTiger CRM Customization & Development Services
Customize CRM and its functionality to suit your business leads the best.
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Soft Switch Solution
Complete software solution that includes intelligent billing mechanism, Routing, and Switching between IP telephony and TDM network.
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Multi Tenant IP PBX Solution
Integrate communication mechanisms and collaborate different branches of the organization seamlessly.
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FreePBX Solution
Achieve a seamless phone system by setting up VoIP-based PBX.
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Helpdesk Ticketing System
An automated way to create support tickets for reference to the reported issue to quicken service assistance.
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Voice Broadcasting Solution
Broadcast a set of messages to the target audience and receive responses from interested people.
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IP PBX Solution
Administer voice traffic and network merge with a cost-effective solution providing a more efficient channel of communication.
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Click 2 Call Solution
Provide a link widget on your website to let customers connect with your organization via call.
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Voice Logger Solution
An end-to-end tool for recording interactions between agents and customers.
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Live Chat Solution
Connect with your customers on a real-time basis to ensure their convenience and satisfaction.
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IVR System
Conduct menu-driven interactions with your customers and direct them to the correct recipient or department.
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Web RTC Solution
An open-source framework for real-time communication which can embed with web-based tools.
Monitor your employees prevent any leak of data
Track your employees’ activity on the web, in applications, and on the company’s internal network to keep track of their real-time productivity.
Make remote working simple Incorporate WFH Agents
Improve your work-from-home call center agent’s efficiency with our Call Assist WFH call center solutions.
Simply, work on your bank allocations data
Import your bank allocations from traditional excel and automatically assign them to tele-callers, team leaders, and field collectors.
What sets us apart , By the numbers
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3500+
Web App
Designed & Developed -
9850+
Running
Active Installations -
20+
Million
Dev / Support Hours -
16+
Years
Experience & Excellence -
600+
Clients
Delivered Value & Happiness
