VBS - Voice Broadcasting Software

With the help of VBS - Voice Broadcasting Software, you can communicate with your consumers using digital messaging, which can help you cut costs by 30% - 70%.

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Voice Broadcasting Software

AcmaTel Voice Broadcasting Software is a sophisticated automated system packed with cutting-edge capabilities. Whether you operate a small business or a large organization, AcmaTel Voice Broadcasting Software is the ideal solution. Our voice broadcasting software is simple to use and integrates seamlessly with your current business processes.

By using digital voice message software, you may save your business between 30% and 70% on the expense of hiring voice workers. Voice Broadcasting Software is an excellent approach to connecting with individuals who live in remote areas. Individuals may upload their voice recordings and arrange their voice broadcasts. The multi-tenant version may be utilized to give your clients Voice and SMS telecommunications services. This program enables you to organize campaigns, promote events, conduct surveys and polls, as well as send reminders, cautions, and reports. Furthermore, you would be able to interact with consumers who do not have any access to the internet, email, or text message in an effective manner.

Product Deck

WHO IS IT FOR?

Start up's
Real Estate
Automobiles
Insurance
Healthcare
Direct sales
Telemarketing
Digital Agencies
Consulting Firms
Software Companies

AcmaTel BS - Highlights

AcmaTel Voice Broadcasting Software provides business-focused solutions for voice broadcasting interaction. Whether you want to contact a big number of individuals simultaneously or inform your consumers of an event, our Voice Broadcasting Software makes it easier than ever.

MULTI-TENANT Increase your business's reach and efficiency using BS multi-tenant solution.

AcmaTel Voice Broadcasting Software enables more effective corporate communication and is meant to be highly flexible, allowing organizations to tailor the application to their requirements. The system supports many languages and has a text-to-speech feature to help you connect with your consumers more effectively.

Businesses with numerous locations can enroll in a multi-tenant voice broadcasting system, in which each location becomes a tenant with its data and identities.

IMPORTANT FEATURES

Authorization of user profiles
Customization of SMS
Support in several languages
Speech to Text

BENEFITS

Enhance the personalization of automated messages/notifications
IVR Surveys That Are Efficient
Increase your audience
Take advantage of cost savings

MULTI-LEVEL IVR AcmaTel BS is a high-end SMS and voice broadcasting application.

Voice Broadcasting Software features a unique characteristic of a multi-level IVR system that enables it to conduct specialized marketing activities while simultaneously reaching a broad audience. AcmaTel Voice Broadcasting Software may be used to deliver tailored messages to potential or to conduct IVR inquiries as a call-to-action.

Furthermore, there are no restrictions on the number of layers throughout the multi-level IVR. It is now easier than ever to capture consumer behavior via IVR calls and therefore increase a business’s effectiveness. Collect input from consumers and research their preferences, requirements, and behaviors.

IMPORTANT FEATURES

Notifications that are customized
Personalized messages
Management of DNCs
Transfer to an External Telephone Number
Support in several languages
Individualized greetings/prompts

BENEFITS

Create and execute customizable IVR menus for call management.
Customize and schedule your outgoing calls to customers easily after hours/on weekends/holidays.
Create numerous IVR menus, including submenus, for each account.
For effortless operation, an attractive, consumer-friendly graphical interface is used.

CAMPAIGN MANAGEMENT Utilize AcmaTel BS’s campaign management capabilities to efficiently run a campaign and attract a large number audience.

Establishing a stronger relationship is important for market competitiveness to continue. Allow your clients to benefit from the unique campaign management functionality included with our voice broadcasting software. AcmaTel BS provides the hosting and management of campaigns from a central location through a panel. Whether you’re looking to advertise your business or notify your customers about special deals, our campaign management system is highly effective.

The technology enables the transmission of pre-recorded texts or text-to-speech and then initiates conversation to encourage a brand.

IMPORTANT FEATURES

Send customized messages.
Segment campaigns or schedule them
Feedback in real-time
Report on the campaign’s performance
Conversion of text to speech

BENEFITS

Increase customer involvement and interaction
Effectively promote a brand/product/service
Get an in-depth look into the campaign’s actions
Plan a tailored campaign based on the needs
Take responsible choices using insights

LEAD MANAGEMENT Conduct lead management with eloquence and boost business growth!

Lead management enables the handling of leads and the recording of customer information quickly and efficiently. Also, with complete control over the system, the administrator may upload leads or manually input lead data.

Collecting and cultivating prospective leads are critical elements in increasing a business’s revenue. AcmaTel’s comprehensive VoIP solutions, including AcmaTel VBS, are business-driven.

IMPORTANT FEATURES

Record of lead specifics
Distribution of leads
Scheduling of lead activities
Planning activities as a leader
Reporting & tracking of leads

BENEFITS

Lead generation is facilitated by a well-thought-out campaign strategy.
Obtain a comprehensive picture of leads’ behavior and keep track of specifics
Boost productivity and streamline corporate operations
Determine the specific changes that must be made to a business
Obtain a centralized view of critical data
Increase customer conversions by contacting consumers through phone/SMS

JOB SCHEDULER AcmaTel BS is unique as it includes a work planner.

This feature facilitates the effective management of a huge volume of calls. The work scheduler is a viable alternative to SMS or phone call campaigns for business promotion.

The job scheduler automates activities such as when the job must execute, how many concurrent calls should be made, and when the work should execute at a certain period. Furthermore, test the schedule to ensure that all is configured correctly.

IMPORTANT FEATURES

Call management based on time zone
Mapping of campaigns
Notifications
Scheduling of call blasts
Filtration of queries
Management of public announcements
Information sharing in real-time
Overview of centralized processes
Detection of Answering Machines

BENEFITS

Enhance efficiency and productivity
Reduces resource expenses by automating tasks
Makes tracking a breeze
Assures the functioning of a transparent business
Automated error prevention

REAL-TIME REPORTS & ANALYTICS Receive real-time reports to aid with decision-making.

AcmaTel Voice Broadcasting Software is a platform that specializes in providing real-time statistics and data that assist businesses in achieving significant performance gains.

Real-time analytics aid businesses in organizing, managing, and analyzing data to accelerate company success. AcmaTel BS’s real-time statistics and reporting provide a snapshot of your campaign’s performance. Furthermore, the live dashboard refreshes data in real time, allowing you to leverage analytics to optimize business operations or increase efficiency.

REPORTS

AcmaTel BS is capable of creating a variety of different sorts of reports, including the following:

Daily updates
Reports on telephone calls
Reports on campaigns
SMS Dialer generates reports
Job descriptions
Reports from the IVR Survey

THE ADVANTAGES OF REPORTS AND ANALYSIS

Complete understanding of the data
Effective and scalable outcomes
Determine the specific changes that must be made to a business
Obtain a centralized view of critical data

Add-On Module - IVR Survey Acquire consumer feedback and propel your business forward!

IVR Survey is a module that allows you to collect consumer feedback and enhance the consumer experience. Customer satisfaction is critical for businesses to remain competitive and expand. As a result, we provide an exceptional function for recording client responses.

IVR survey feature allows call broadcasting for a questionnaire to a consumer, providing the customer with a series of survey questions.

IMPORTANT FEATURES

Randomized Interrogation
Digit Responses Captured
Telephone Interview Questions and Answers
Reports in Summary

BENEFITS

Rapidly and effectively elicit answers from a wide audience
Customer feedback is obtained more quickly than by email or any other method of surveying.
A cost-effective method of collecting consumer reactions
Increase the objectivity of replies
Analyze responses quickly and continuously improve customer service
Feedback aids in making the correct choice.