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VBS - Voice Broadcasting Software

With the help of VBS - Voice Broadcasting Software, you can communicate with your consumers using digital messaging, which can help you cut costs by 30% - 70%.

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Voice Broadcasting Software

AcmaTel Voice Broadcasting Software is a sophisticated automated system packed with cutting-edge capabilities. Whether you operate a small business or a large organization, AcmaTel Voice Broadcasting Software is the ideal solution. Our voice broadcasting software is simple to use and integrates seamlessly with your current business processes.

By using digital voice message software, you may save your business between 30% and 70% on the expense of hiring voice workers. Voice Broadcasting Software is an excellent approach to connecting with individuals who live in remote areas. Individuals may upload their voice recordings and arrange their voice broadcasts. The multi-tenant version may be utilized to give your clients Voice and SMS telecommunications services. This program enables you to organize campaigns, promote events, conduct surveys and polls, as well as send reminders, cautions, and reports. Furthermore, you would be able to interact with consumers who do not have any access to the internet, email, or text message in an effective manner.

Product Deck
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WHO IS IT FOR?

  • Start up's
  • Real Estate
  • Automobiles
  • Insurance
  • Healthcare
  • Direct sales
  • Telemarketing
  • Digital Agencies
  • Consulting Firms
  • Software Companies

AcmaTel BS - Highlights

AcmaTel Voice Broadcasting Software provides business-focused solutions for voice broadcasting interaction. Whether you want to contact a big number of individuals simultaneously or inform your consumers of an event, our Voice Broadcasting Software makes it easier than ever.

AcmaTel Voice Broadcasting Software enables more effective corporate communication and is meant to be highly flexible, allowing organizations to tailor the application to their requirements. The system supports many languages and has a text-to-speech feature to help you connect with your consumers more effectively.

Businesses with numerous locations can enroll in a multi-tenant voice broadcasting system, in which each location becomes a tenant with its data and identities.

IMPORTANT FEATURES

  • Authorization of user profiles
  • Customization of SMS
  • Support in several languages
  • Speech to Text

BENEFITS

  • Enhance the personalization of automated messages/notifications
  • IVR Surveys That Are Efficient
  • Increase your audience
  • Take advantage of cost savings

Voice Broadcasting Software features a unique characteristic of a multi-level IVR system that enables it to conduct specialized marketing activities while simultaneously reaching a broad audience. AcmaTel Voice Broadcasting Software may be used to deliver tailored messages to potential or to conduct IVR inquiries as a call-to-action.

Furthermore, there are no restrictions on the number of layers throughout the multi-level IVR. It is now easier than ever to capture consumer behavior via IVR calls and therefore increase a business’s effectiveness. Collect input from consumers and research their preferences, requirements, and behaviors.

IMPORTANT FEATURES

  • Notifications that are customized
  • Personalized messages
  • Management of DNCs
  • Transfer to an External Telephone Number
  • Support in several languages
  • Individualized greetings/prompts

BENEFITS

  • Create and execute customizable IVR menus for call management.
  • Customize and schedule your outgoing calls to customers easily after hours/on weekends/holidays.
  • Create numerous IVR menus, including submenus, for each account.
  • For effortless operation, an attractive, consumer-friendly graphical interface is used.

Establishing a stronger relationship is important for market competitiveness to continue. Allow your clients to benefit from the unique campaign management functionality included with our voice broadcasting software. AcmaTel BS provides the hosting and management of campaigns from a central location through a panel. Whether you’re looking to advertise your business or notify your customers about special deals, our campaign management system is highly effective.

The technology enables the transmission of pre-recorded texts or text-to-speech and then initiates conversation to encourage a brand.

IMPORTANT FEATURES

  • Send customized messages.
  • Segment campaigns or schedule them
  • Feedback in real-time
  • Report on the campaign’s performance
  • Conversion of text to speech

BENEFITS

  • Increase customer involvement and interaction
  • Effectively promote a brand/product/service
  • Get an in-depth look into the campaign’s actions
  • Plan a tailored campaign based on the needs
  • Take responsible choices using insights

Lead management enables the handling of leads and the recording of customer information quickly and efficiently. Also, with complete control over the system, the administrator may upload leads or manually input lead data.

Collecting and cultivating prospective leads are critical elements in increasing a business’s revenue. AcmaTel’s comprehensive VoIP solutions, including AcmaTel VBS, are business-driven.

IMPORTANT FEATURES

  • Record of lead specifics
  • Distribution of leads
  • Scheduling of lead activities
  • Planning activities as a leader
  • Reporting & tracking of leads

BENEFITS

  • Lead generation is facilitated by a well-thought-out campaign strategy.
  • Obtain a comprehensive picture of leads’ behavior and keep track of specifics
  • Boost productivity and streamline corporate operations
  • Determine the specific changes that must be made to a business
  • Obtain a centralized view of critical data
  • Increase customer conversions by contacting consumers through phone/SMS

This feature facilitates the effective management of a huge volume of calls. The work scheduler is a viable alternative to SMS or phone call campaigns for business promotion.

The job scheduler automates activities such as when the job must execute, how many concurrent calls should be made, and when the work should execute at a certain period. Furthermore, test the schedule to ensure that all is configured correctly.

IMPORTANT FEATURES

  • Call management based on time zone
  • Mapping of campaigns
  • Notifications
  • Scheduling of call blasts
  • Filtration of queries
  • Management of public announcements
  • Information sharing in real-time
  • Overview of centralized processes
  • Detection of Answering Machines

BENEFITS

  • Enhance efficiency and productivity
  • Reduces resource expenses by automating tasks
  • Makes tracking a breeze
  • Assures the functioning of a transparent business
  • Automated error prevention

AcmaTel Voice Broadcasting Software is a platform that specializes in providing real-time statistics and data that assist businesses in achieving significant performance gains.

Real-time analytics aid businesses in organizing, managing, and analyzing data to accelerate company success. AcmaTel BS’s real-time statistics and reporting provide a snapshot of your campaign’s performance. Furthermore, the live dashboard refreshes data in real time, allowing you to leverage analytics to optimize business operations or increase efficiency.

REPORTS

AcmaTel BS is capable of creating a variety of different sorts of reports, including the following:

  • Daily updates
  • Reports on telephone calls
  • Reports on campaigns
  • SMS Dialer generates reports
  • Job descriptions
  • Reports from the IVR Survey

THE ADVANTAGES OF REPORTS AND ANALYSIS

  • Complete understanding of the data
  • Effective and scalable outcomes
  • Determine the specific changes that must be made to a business
  • Obtain a centralized view of critical data

IVR Survey is a module that allows you to collect consumer feedback and enhance the consumer experience. Customer satisfaction is critical for businesses to remain competitive and expand. As a result, we provide an exceptional function for recording client responses.

IVR survey feature allows call broadcasting for a questionnaire to a consumer, providing the customer with a series of survey questions.

IMPORTANT FEATURES

  • Randomized Interrogation
  • Digit Responses Captured
  • Telephone Interview Questions and Answers
  • Reports in Summary

BENEFITS

  • Rapidly and effectively elicit answers from a wide audience
  • Customer feedback is obtained more quickly than by email or any other method of surveying.
  • A cost-effective method of collecting consumer reactions
  • Increase the objectivity of replies
  • Analyze responses quickly and continuously improve customer service
  • Feedback aids in making the correct choice.
  • Support for Multiple Tenants
  • Support in Multiple Languages
  • Management of Trunk/Gateway
  • Call Routing Is Simple to Configure
  • Management of Campaigns
  • Management of Prospects
  • Scheduler for Jobs
  • Week-End Mode
  • Vacation Mode
  • Control DNC
  • Interactive Voice Response on Multiple Levels (IVR)
  • Detection of Answering Machines
  • Broadcasting a Call
  • SMS Distribution
  • Minutes of Calls by Tenant
  • Playback
  • IVR
  • Dashboard in Real-Time

What sets us apart , By the numbers

  • website-icon

    3500+

    Web App
    Designed & Developed

  • mobile-icon

    9850+

    Running
    Active Installations

  • development-icon

    20+

    Million
    Dev / Support Hours

  • employee-icon

    16+

    Years
    Experience & Excellence

  • customer-icon

    600+

    Clients
    Delivered Value & Happiness

No Other Midmarket Strategic MSP Can Compete With Our Services.

SAVE EXPENSES UP TO 70% ORGANIZE CAMPAIGNS-EVENTS

Contact a large number of people simultaneously or inform them of an event, offers, promotions, surveys, polls, over the audio broadcasting solution.

Allow customers to connect their desired department

Create customized audio messages and replies for your IVR menu and provide information to your consumers automatically.

Design, develop, deploy build a tailored software

Custom software development begins with an analysis of your business’s requirements, procedures, people, and expectations.

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