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acmatel

Call Center SolutionsThe right solutions should allow you to be the best at what you do.

We provide strategic IT infrastructure services that are resilient and integrated to give your mid market firm an advantage in order to help it develop

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Contact Center
as a Service
With CCaaS, you can easily support &
communicate with your customers.

AcmaTel offers overall call center solutions connecting your workforce with dependable and streamlined communication and collaboration.

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Lead Management Software Capture leads, track and nurture
until they be your customer.

Our Lead Management Software services ensures your leads are attended. You can customize your follow-ups and generate quality leads for your business

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Cloud Telephony Solutions
Streamline communication process by
utilizing powerful solutions.

With our extensive range of cloud telephony solutions, you can connect all of your offices, save money on phone calls, and boost team productivity

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Omni Channel Contact CenterIncrease efficiency by utilising
Omni Channel experience.

As one of the best IT infrastructure service provider - AcmaTel CCS is an Omni Channel contact center software that boosts productivity by making business communications easier

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IVR Solutions for business Automate Customer Interactions
easily via DTMF inputs .

AcmaTel's IVR system allows you to pre-record voice to interact with customers, recognize and route every call to the customer with the smart Interactive Voice Response software solution

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Perfect-Fit Company for Your Next Project

Providing long-term digital capabilities, resilient products, and next-generation communication solutions to businesses.

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17+ Years of experience

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Who Are We?

AcmaTel provides in-depth and efficient execution to IT service delivery with over two decades of experience in offering business communication solutions like activity monitoring software, predictive dialer, auto dialer, employee tracking system,IVR Solutions and many more as per the individual business goals.

As a leading call center solution provider, we are best known for our large catalog of excellent service with several of the world’s fastest-growing businesses. We’ve developed a firm with the sole purpose of ensuring that our clients give us the highest possible ratings in the IT support market. And they’ve done so. In the first 12 months of employment, our new support techs undergo approximately 600 hours of training. We take the term “knowledge” very seriously!

We adopt a holistic view of innovation, which means we try to understand your company environment and goals before offering practical recommendations to enhance your IT infrastructure. Each solution we provide will be driven by enthusiastic critical thinkers who are fascinated and are committed to assisting you in achieving your objectives.Our staff makes it their job to not just meet your demands, but to surpass your expectations by matching our core principles with your unique business culture.

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Find Solutions Customized for Your Business

Providing long-term digital capabilities, resilient products, and next-generation communication solutions to businesses.

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CAMS – Debt Collection CRM

Collection Agency Management System (CAMS) is a debt collection...
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IP PBX – Business Phone System

The IP PBX Software allows you to interact with your branch locations...
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Multi-Tenant IP PBX Solution

The Multi-Tenant IP PBX Software enables you to interact with your...
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Activity Monitoring Software

User Activity Monitoring Software or Employee Monitoring Software...
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LMS – Lead Management Software

Every business, big or small, depends on leads. Leads must be...
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Enterprise Contact Center Solution

Contact Center Solutions is a highly automated system that helps to...
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CCS – Call Center Solutions

AcmaTel CCS is one of the best unified and comprehensive Call Center...
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Collection Process Dialer & CRM

With AcmaTel CCS string-based automated dialers, you may improve debt...
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PRI

The Primary Rate Interface (PRI) service provides 30 voice channels...
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Hosted OBD Service

Hosted Outbound Service (HOBD) is a simplified and hassle-free...
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SIP Trunk

SIP Trunk (Session Initiation Protocol) is an advanced Voice...
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Internet Leased Line

Our Internet Leased Line Service (ILL) provides highly reliable,...
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Audio and Web Conferencing

Modernistic conference call services open uninterrupted connectivity...
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Hosted IVR

AcmaTel is a leading provider of Hosted IVR solutions, which are...
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Toll-Free Services

A Toll-free number will help you in bringing a sudden change in your...
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Smartflo

Smart Flo is an ultra-flexible cloud communication solution for a...
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Missed Call Systems

Overview Missed Call System is a technology that allows businesses...
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CRM Integration

Overview CRM Integration (Customer Relationship Management) system is...
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VTiger CRM Customization & Development Services

Overview There are distinct leads for every business, and there are...
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WebRTC Solutions

Overview Web RTC Solutions, an open-source framework, which allows...
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Click 2 Call Solution

Overview Telephony communication has revolutionized marketing and...
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Helpdesk Ticketing System

Overview A Helpdesk Ticketing System or Support Ticket System is a...
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Multi Tenant IP PBX Solution

Overview The Multi Tenant IP PBX Solution from AcmaTel are simple to...
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Call Management Systems

Overview Acmatel Predictive Dialer is a Call Management System that...

Over 650 Clients In 13 + Countries

It doesn't matter if you're big or small

We have everything you'll need to succeed." IT Support Without any Hassle" is how we describe it. We're monitoring your infrastructure and the services that operate on it, ensuring that your business processes execute smoothly

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Startups

AcmaTel assists emerging businesses in identifying, optimizing, and integrating the next-generation systems that will power their business

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Enterprises

Leave your workplace each evening being confident that your company's integrity and stability are secure

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Agencies

With over 100 qualified technical and network support specialists on board, we have the tools and experience to solve any IT Infra issue

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We Serve Customers Globally

We have everything you'll need to succeed." IT Support Without any Hassle" is how we describe it. We're monitoring your infrastructure and the services that operate on it,

Ms Manali Jadhav

“The Managed Communication service by AcmaTel Communications helped us in connecting our different branch locations with their state-of-the-art telephone system. They also have a great support team that gives round-the-clock assistance which helps us a lot in our managing orders.”

Mr. Mukesh Mehta

Manager, Customer Care & Experience, Urban Ladder.

“As a logistics service provider, our experience with AcmaTel was very positive. Their asset tracking services helped us to obtain real-time location information and movements alerts of our valuable business assets.”

Mr. Suyash Darji

“From PC set up to server installation to CRM integration, AcmaTel Communications IT Installation support has provided us with everything. We are grateful to have chosen them as our external IT support.”

Mr. Sunder Maran

“I deal with many companies and their services. But AcmaTel is by far the best I have ever dealt with. I had issues that have been once or twice in two years they resolve the issue or help you through it without the usual "not our problem" reasons. I highly recommend AcmaTel SIP Trunk.”

Why Choose Us ?

If you are in search for all-in-one IT infrastructure solutions with 24*7 support, you will hire us! Automation can't be as responsive, helpful, or dedicated as humans can. AcmaTel is the right solution for you. We are here to help you with monitoring your servers, reducing risk, and improving overall performance

Cost savings

Our effective processes and knowledgeable personnel will save you thousands of dollars

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Immediate Response

Emergency response time is guaranteed to be one hour or less

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24x7 Service

Proactive monitoring and assistance to ensure you have 'zero downtime' and alleviate your IT headaches

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Partner-in-Implementation

1100+ successful project implementations on time and under budget in the previous eight years

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Customer-Centric

We have over 400 + repeat clients with connections spanning decades

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Committed Workforce

A team of over 200 people dedicated to client success

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Digital Transformation

With extensive knowledge in the cloud, data, and applications

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Core Business Objectives

With over 15 years of expertise in the field, we focus on core business goals

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100% Client Satisfaction

We want you to be fully happy with our tech support and will go to any effort to ensure the same.

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Heroic Support

Get quick online support from industry best support people

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Ideas, Insights and News!

Stay up to date with the latest industry news by browsing through our extensive collection of useful articles, tutorials, and resources.

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Jul 27, 2023 | 584 Views | Services

Why Is A Virtual Phone Number Required For Every Business? arrow

Communication has recently played a significant role in every new or existing customer who has contacted businesses with inquiries, subscriptions, concerns, and so on. The virtual phone number is a useful feature ...

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Jan 27, 2022 | 1258 Views | Products

Latest trends of Auto Dialer Market in 2023 arrow

The Auto Dialer Software market size in 2023 is expected to grow significantly over the next few years due to the market’s unique growth patterns, potential, and promise. This blog delves into the factors ...

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Feb 3, 2014 | 1184 Views | Products

Customer Engagement Through Intensive Communication arrow

It is the dream of any entrepreneur to generate a lead and then sign in as a prospective customer. Your main task after achieving this goal should be to convert that customer into your loyal client. While this is ...

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Jun 17, 2023 | 571 Views | Solutions

The Ultimate Guide to Softphone arrow

While IVR and phone auto-attendants are valuable features of Voice over Internet Protocol, softphones increase employee presence and allow geographic flexibility. When using a softphone client, employees are no ...

Connect with us

Focus solely on growing your business while we take care of your apps, platforms, in-house, and overall cloud infrastructure

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When Growth Finds You, Find Us

AcmaTel - Business Crafted Solutions

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