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acmatel

Tour and Travel

Acmatel is one of the leading platform of VoIP solutions across the globe.

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IP PBX – Business Phone System

The IP PBX Software allows you to interact with your branch locations...
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Work From Home Call Center Solution

AcmaTel’s Call Assist Work From Home Call Center Solutions work as...
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Voice Broadcasting Software

AcmaTel Voice Broadcasting Software is a sophisticated automated...
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Activity Monitoring Software

User Activity Monitoring Software or Employee Monitoring Software...
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Enterprise Contact Center Solution

Contact Center Solutions is a highly automated system that helps to...
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LMS – Lead Management Software

Every business, big or small, depends on leads. Leads must be...
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Multi-Tenant IP PBX Solution

The Multi-Tenant IP PBX Software enables you to interact with your...
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Video Collaboration Software

Remote teams can interact and work together through virtual meetings...
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Hosted IVR

AcmaTel is a leading provider of Hosted IVR solutions, which are...
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Strategic IT Infrastructure Services

AcmaTel’s IT infrastructure services are unmatched in their...
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L2 Multicast Service

Our L2 Multicast services are the first-of-its-kind video connect...
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Managed Communication Services

Managed Communication Services (MCS) refers to the outsourcing of...
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SIP Trunk

SIP Trunk (Session Initiation Protocol) is an advanced Voice...
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Help Desk

Help Desk service is a one-stop solution for all your customer...
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Audio and Web Conferencing

Modernistic conference call services open uninterrupted connectivity...
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Smartflo

Smart Flo is an ultra-flexible cloud communication solution for a...
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Missed Call Systems

Overview Missed Call System is a technology that allows businesses...
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CRM Integration

Overview CRM Integration (Customer Relationship Management) system is...
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VTiger CRM Customization & Development Services

Overview There are distinct leads for every business, and there are...
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FreePBX Solution

Overview FreePBX is a line of Asterisk-based IP-PBX products designed...
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WebRTC Solutions

Overview Web RTC Solutions, an open-source framework, which allows...
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A2Billing Solution

Overview A2Billing Solution is a web-based, open-source billing and...
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Vicidial / GoAutoDial Solution

Overview of Vicidial VICIDIAL is a complete inbound and outbound call...
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Asterisk Solution

Overview Asterisk Solution is an open-source platform for building...

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Increase your telecalling team’s efficiency by 93%

Take your telecallers’ efficiency to the next level, get started with Acmatel today!

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Got Questions?

Ensure zero lead leakage,constant customer engagement and increase conversions with Acmatel

One dashboard, countless possibilities:- Take call notes, monitor live calls, track team progress, access deep data insights, and much more with the comprehensive dashboard.

Intelligent Call Flows for Agents:- Select a ring strategy that meets your requirements. Send calls to the best-suited agents or ring all agents at the same time with parallel ringing for quick query resolution.

Intelligent Customer Call Routing:- Don’t be concerned about off-hours, time zones, or gazette holidays. To keep your clients informed, route calls to available agents, reception, or play a pre-recorded message.

Agent Monitoring:- With detailed analytics from the live dashboard, you can see when your agents are engaged, track calls to check team productivity, reduce call ring time, and do more.

Privacy and Security:- Utilize our restful API to provide features such as click-to-call. Alternatively, you can use number masking to conceal the contact information of one or both agents and clients.

No Crank Calls:- Reduce incoming call volume by limiting calls from bots, bothersome vendors, or spam callers. Using our simple portal, you can add numbers to the blacklist in real time.

Contact Management:- Integrate with CRMs to easily check lead status, create easily accessible contact profiles, select which caller ID to display, and improve customer retention.

Sticky Agent:- For quick query resolution, route customers to agents with whom they already have a rapport or to agents who are familiar with their transaction history.

Intelligent Assistant:- Encourage customers to self-serve for simple questions, or use an IVR to quickly route them to the appropriate department based on dial pad inputs. Simple tasks can be easily automated.​

Yes, the platform enables incoming and outgoing calls to be enabled on the same pilot number

No, our IVR flow is completely customizable as per the customer’s requirement

There will be multiple types of access modes like browser extensions, app login, or mobile numbers configured for the portal

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Focus solely on growing your business while we take care of your apps, platforms, in-house, and overall cloud infrastructure

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When Growth Finds You, Find Us

AcmaTel - Business Crafted Solutions

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