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Call Assist – WFH Call Center Solution

Call Assist helps you enhance your working-from-home Tele-calling agent’s productivity with a secure and virtual call center software

Work From Home Call Center Solution

AcmaTel’s Call Assist Work From Home Call Center Solutions work as long as they have an Internet connection. Agents who are working from home can log into the system from anywhere in the world. Management and supervisors can easily monitor every remote call center agent through the cloud as effectively as if they were on the same premises. Agents can be monitored by listening to records and live phone calls. They can also see their current performance as well as their status. In summary, any remote agent is easily monitored by their employer.

A work-from-home Cloud call center solution typically includes features such as call routing, interactive voice response (IVR), automatic call distribution (ACD), workforce management, and reporting. The solution must also ensure that all customer data and conversations are securely transmitted and stored.

By incorporating work-from-home Call Center Solution agents into your workforce, you can expect lower call center costs and improved employee satisfaction, productivity, and retention. Not surprisingly, your customers will enjoy a better call center experience whenever they speak to a skilled remote agent.



  • Banks
  • SME’s
  • NBFC’s
  • Call Centres
  • Consultancies
  • Tech Support Firms
  • Multi Location Offices
  • Software Companies (ISVs)
  • Sales and Marketing Companies
  • Transport and Travel Companies

What sets us apart , By the numbers

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    Web App Designed &

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    Running Active Installations

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    Million Dev / Support

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    Years Experience & Excellence

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    Clients Delivered Value & Happiness

No Other Midmarket Strategic MSP Can Compete With Our Services.

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    Ensure your work-from-home call center works as long as, the agents have an internet connection anywhere in the world.

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    Interact with your multiple
    locations all over the world

    Failing to adopt cutting-edge communications technology can compromise operations and leave your firm behind in the competitive business world.

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    We assist companies
    in the complexities of IT

    Our solutions are tailored to help you compete with enterprises and maximize your growth, all while tightly integrating your infrastructure.

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