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acmatel

Who can use Acmatel?

How Acmatel telecalling CRM effectively supports various sectors of your business

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Sales and Marketing

Segment your buyers and communicate with a wide range of real estate clients with a single click. Instantly target clients across multiple communication channels regarding property discounts,

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Sales and Marketing

Segment your buyers and communicate with a wide range of real estate clients with a single click. Instantly target clients across multiple communication channels regarding property discounts,

More Resources
  • 1
    8 Reasons Why You Should Use Live – Chat In Your Business
  • 2
    Inbound Calling: What is it? & Some Advice for Enhancing Your Inbound Calls
  • 3
    Understanding Predictive Dialer: The Ultimate Guide
  • 4
    Call Center Solutions: An All-Inclusive Guide to Enhancing Your Business Communication
  • 5
    Why Is A Virtual Phone Number Required For Every Business?
  • 6
    Why Do You Need a Toll-Free 1800 Number in India?
  • 7
    The Ultimate Guide to Softphone
  • 8
    The Importance of Your Contact Center Solution
  • 9
    What is Inbound Calling ? & A Few Tips to Improve Your Inbound Calling
  • 10
    5 VoIP Product Types That Are Best For All Businesses
  • 11
    Advantages of Using Cloud Telephony Solution For Businesses
  • 12
    Multi-Tenant IP PBX: Latest Features & Benefits in 2023

Speak to us today?

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Increase your telecalling team’s efficiency by 93%

Take your telecallers’ efficiency to the next level, get started with Acmatel today!

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Got Questions?

Ensure zero lead leakage,constant customer engagement and increase conversions with Acmatel

One dashboard, countless possibilities:- Take call notes, monitor live calls, track team progress, access deep data insights, and much more with the comprehensive dashboard.

Intelligent Call Flows for Agents:- Select a ring strategy that meets your requirements. Send calls to the best-suited agents or ring all agents at the same time with parallel ringing for quick query resolution.

Intelligent Customer Call Routing:- Don’t be concerned about off-hours, time zones, or gazette holidays. To keep your clients informed, route calls to available agents, reception, or play a pre-recorded message.

Agent Monitoring:- With detailed analytics from the live dashboard, you can see when your agents are engaged, track calls to check team productivity, reduce call ring time, and do more.

Privacy and Security:- Utilize our restful API to provide features such as click-to-call. Alternatively, you can use number masking to conceal the contact information of one or both agents and clients.

No Crank Calls:- Reduce incoming call volume by limiting calls from bots, bothersome vendors, or spam callers. Using our simple portal, you can add numbers to the blacklist in real time.

Contact Management:- Integrate with CRMs to easily check lead status, create easily accessible contact profiles, select which caller ID to display, and improve customer retention.

Sticky Agent:- For quick query resolution, route customers to agents with whom they already have a rapport or to agents who are familiar with their transaction history.

Intelligent Assistant:- Encourage customers to self-serve for simple questions, or use an IVR to quickly route them to the appropriate department based on dial pad inputs. Simple tasks can be easily automated.​

Yes, the platform enables incoming and outgoing calls to be enabled on the same pilot number

No, our IVR flow is completely customizable as per the customer’s requirement

There will be multiple types of access modes like browser extensions, app login, or mobile numbers configured for the portal

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Focus solely on growing your business while we take care of your apps, platforms, in-house, and overall cloud infrastructure

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AcmaTel - Business Crafted Solutions

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