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With AcmaTel Communication's articles, stay up to date on the latest technologies and freshen up your knowledge about VoIP, IVR, IP PBX, Voice Broadcasting, etc.

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Feb 2, 2023 377 Views Services
What is Inbound Calling? & A Few Tips to Improve Your Inbound Calling

Inbound Calling is handled by every firm on a daily basis. Even though social media messaging and live chats are becoming more popular, customers and clients still need to get in touch, and picking up

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Nov 27, 2022 378 Views Products
5 VoIP Product Types That Are Best For All Businesses

We’ve come a long way since the days of hard-wired, cabled phones. With the rise of hybrid work, VoIP (Voice over Internet Protocol) has emerged as the most popular business communication solution.

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Oct 12, 2022 365 Views Services
Advantages of Using Cloud Telephony Solution For Businesses

Cloud Telephony Solution is a technology that uses an internet connection to run a telephone system by moving the organization's phone services to the cloud. Many Indian businesses have turned to clou

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Oct 10, 2022 392 Views Products, Solutions
Multi-Tenant IP PBX: Latest Features & Benefits in 2023

The Multi-tenant IP PBX (Internet Protocol Private Branch Exchange) software is a complete communication and collaboration solution for small, medium, and large-scale businesses, offering integrated i

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Oct 1, 2022 354 Views Services
8 Reasons Why You Should Use Live Chat in Your Business

Customers nowadays expect businesses to provide efficient, real-time assistance. They do, however, value a personalized experience with a human touch, and they may require assistance when making a pur

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Jul 16, 2022 661 Views Services, Products
Why is Cloud Call Center Superior to On-Premise Call Center?

The landscape of customer engagement is changing, and so are the dynamics of contact centers. Cloud call center solutions are more important than ever with rising consumer expectations and decreasing

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Nov 27, 2022 378 Views Products
5 VoIP Product Types That Are Best For All Businesses

We’ve come a long way since the days of hard-wired, cabled phones. With the rise of hybrid work, VoIP (Voice over Internet Protocol) has emerged as the most popular business communication solution. R

blogImg
Oct 10, 2022 392 Views Products, Solutions
Multi-Tenant IP PBX: Latest Features & Benefits in 2023

The Multi-tenant IP PBX (Internet Protocol Private Branch Exchange) software is a complete communication and collaboration solution for small, medium, and large-scale businesses, offering integrated intern

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Jul 16, 2022 661 Views Services, Products
Why is Cloud Call Center Superior to On-Premise Call Center?

The landscape of customer engagement is changing, and so are the dynamics of contact centers. Cloud call center solutions are more important than ever with rising consumer expectations and decreasing time.

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Jul 16, 2022 453 Views Products
Why an Omnichannel Contact Center ?

An omnichannel contact center consolidates interactions from various communication channels, such as voice calls, social media, email, real-time chats, WhatsApp, and so on, into a single location. Omn

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Apr 7, 2022 560 Views Services, Products
Discover Missed Call Solution and its Features and Advantages

A missed call solution occurs when a phone call is disconnected before it is answered. It's critical to understand that a missed call is not the same as a missed call service or a missed call solution.

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Mar 8, 2022 413 Views Products, Solutions
Basic Difference Between Inbound and Outbound Call Centers

Even in the age of chats and social media, the call center remains an essential tool for handling customer inquiries. Call centers handle a high volume of inbound and outbound calls. Understanding the dist

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Feb 2, 2023 377 Views Services
What is Inbound Calling? & A Few Tips to Improve Your Inbound Calling

Inbound Calling is handled by every firm on a daily basis. Even though social media messaging and live chats are becoming more popular, customers and clients still need to get in touch, and picking up the

blogImg
Oct 12, 2022 365 Views Services
Advantages of Using Cloud Telephony Solution For Businesses

Cloud Telephony Solution is a technology that uses an internet connection to run a telephone system by moving the organization's phone services to the cloud. Many Indian businesses have turned to cloud tel

blogImg
Oct 1, 2022 354 Views Services
8 Reasons Why You Should Use Live Chat in Your Business

Customers nowadays expect businesses to provide efficient, real-time assistance. They do, however, value a personalized experience with a human touch, and they may require assistance when making a purchase

blogImg
Jul 16, 2022 661 Views Services, Products
Why is Cloud Call Center Superior to On-Premise Call Center?

The landscape of customer engagement is changing, and so are the dynamics of contact centers. Cloud call center solutions are more important than ever with rising consumer expectations and decreasing time.

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Jul 16, 2022 588 Views Services
Cloud Call Center Software : What Are the Different Type?

Cloud call center software saw significant adoption in 2020 due to its inherent flexibility. Sales, service, and collection departments have relocated to remote work environments, paving the way for extens

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Apr 7, 2022 560 Views Services, Products
Discover Missed Call Solution and its Features and Advantages

A missed call solution occurs when a phone call is disconnected before it is answered. It's critical to understand that a missed call is not the same as a missed call service or a missed call solution.

blogImg
Oct 10, 2022 392 Views Products, Solutions
Multi-Tenant IP PBX: Latest Features & Benefits in 2023

The Multi-tenant IP PBX (Internet Protocol Private Branch Exchange) software is a complete communication and collaboration solution for small, medium, and large-scale businesses, offering integrated intern

blogImg
Mar 8, 2022 413 Views Products, Solutions
Basic Difference Between Inbound and Outbound Call Centers

Even in the age of chats and social media, the call center remains an essential tool for handling customer inquiries. Call centers handle a high volume of inbound and outbound calls. Understanding the dist

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May 27, 2020 2048 Views Solutions
Online Learning Revamped Post COVID

There was a time when people were quite reluctant to take up online learning classes and preferred classroom training for multiple reasons. One common reason behind the reluctance was that the pupils were

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Feb 12, 2014 1106 Views Solutions
All About Cloud Telephony

Cloud telephony or hosted telephony, is a voice messaging service that substitutes the traditional business telephone equipment (for example, a PBX or Private branch exchange), with a third-party VoIP (Voi

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Feb 5, 2014 1045 Views Solutions
Indian Businesses Benefit From Cloud Telephony

Over the last ten years in our country, there has been very rigorous development within the SME (small and medium-sized enterprises) ecosystem, which has seen immense growth (11.5% annual growth) that has

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Feb 3, 2014 940 Views Solutions
What Is Voice Logger?

A Voice Logger is a program or device that is used to record audio information from telephones, microphones, radios, and other sources for storage on a removable media or the hard drive of a computer. Ther

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