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With AcmaTel Communication's articles, stay up to date on the latest technologies and freshen up your knowledge about VoIP, IVR, IP PBX, Voice Broadcasting, etc.

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Why Do You Need a Toll-Free 1800 Number in India?

What exactly is a Toll-Free Number? Without a doubt, the demand for a Toll-Free Number in India is increasing by the day. Toll-free numbers are telephone numbers with distinct three-digit codes, and

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The Ultimate Guide to Softphone

While IVR and phone auto-attendants are valuable features of Voice over Internet Protocol, softphones increase employee presence and allow geographic flexibility. When using a softphone client, emp

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The Importance of Your Contact Center Solution

The Importance of Your Contact Center Solution When you’re running a business, it’s important to have an efficient way to handle customer inquiries and complaints as they come in. For example, le

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What is Inbound Calling ? & A Few Tips to Improve Your Inbound Calling

Inbound Calling is handled by every firm on a daily basis. Even though social media messaging and live chats are becoming more popular, customers and clients still need to get in touch, and picking up

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5 VoIP Product Types That Are Best For All Businesses

We’ve come a long way since the days of hard-wired, cabled phones. With the rise of hybrid work, VoIP (Voice over Internet Protocol) has emerged as the most popular business communication solution.

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Advantages of Using Cloud Telephony Solution For Businesses

Cloud Telephony Solution is a technology that uses an internet connection to run a telephone system by moving the organization's phone services to the cloud. Many Indian businesses have turned to clou

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