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CAMS – DEBT COLLECTION CRM
With CAMS Debt Collection CRM, loan recovery process management is simple and easy. Now bank allocations can be easily imported from traditional excel and automatically assigned to tele-callers, team leaders, field collectors based on cities, areas, pin codes.
Quick & Reliable
Simply manage the whole call debt collection lifecycle with quick and reliable software
Powerful & Versatile
Advanced technology to improve effectiveness by providing sophisticated features
Real-Time Management
Real-time reassignment of agents inside client buckets based on process needs.
A perfect fit for growing collection agencies
Only Acmatel provides you with the tools you must need to increase collection efficiency, save money, provide a better customer experience, and improve your overall debt recovery outcome.
Automate the whole debt collection life cycle
Simply automate the whole debt collection life cycle from the first contact till the refund is collected. For example, automated calls may be made relating to the provisions of the debtor.
Fully packed with Intelligent analytical dashboards
Fully packed with Intelligent analytical dashboards which provide insight into borrower profiles, performances of agents, active liabilities, outstanding payments, continuing payment operations, etc.
Real-time assignment of agents on client bucket
A real-time reassignment system focuses on the problem of handling resource allocation in the operational context of many latest computing applications.
Notifications and alerts when payments are received
Receive alerts and notifications when critical events occur, such as a violated commitment to pay or planned follow-up calls.
To-do notifications and alerts with the day's work
Get a to-do list for the day, users that requested a callback or a visit for the next day based on their previous conversation with the employee.
Everything you need, in one place
Debt collection software that is extremely adaptable and designed to integrate and simply organize your debt collection agency operations
Debt Management
Enhance debt recovery time and collection process efficiency with the automated debt management system
Location Based Reports
Identifies situations based on the changes, and gives a report based on areas, agents, amount, and payment promises
Analyze Data Instantly
Capable of creating and absorbing a significant quantity of important data from the field, personnel, and market to analyze instantly
Agent Monitoring
Boost your agency's recovery process by monitoring your agent's performance, day-to-day activity analysis, and download reports
Generate Milestone Alerts
Automatically generate milestone alerts to monitor task management data on the application in real-time with your team
Follow-up & PTP Management
Allow agents to concentrate on faster collections by providing them with real-time access to client follow-up and PTP data.
Learn how a loan recovery agency made its recovery process simplified with the help of Acmatel CAMS Solution.
Take your telecallers’ efficiency to the next level, get started with Acmatel today!
Maximum Profitability
Reduce your operational costs by distributing resources intelligently based on the process's requirements.
Field Payment Postings
With the FOS app, field forces can now enter visit feedbacks and post payments while on the go.
Payment Dispositions
Enhance both debt recovery time and collection procedure efficiency by automating your agency management system.
Loan Reconciliation
Produce your timetable for reconciliation on a daily basis, Recon receives a report of the received collection and makes the timetable.
Work from Anywhere
Empower your executives to work from anywhere while allocating them with the relevant data and tracking their activity, attendance, and assigned allocations.
Field Collector's Mobile App
Enable your field collector to work on the allocated data and within the specified area. Admin can track his location, attendance, movements, and assigned allocations.
Learn how a loan recovery agency made its recovery process simplified with the help of Acmatel CAMS Solution.
Take your telecallers’ efficiency to the next level, get started with Acmatel today!
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Why To Choose Acmatel Collection Agency Management System
A Debt collection software that is extremely adaptable, flexible, adjustable, and designed to integrate with your existing CRM to simply organize your debt collection agency operations.
Best-in-Rentals
Get the CAMS software on a rental basis, Save your Initial Investment on Hardware & Software cost
Buy it For Ever
Buy CAMS software license forever and save on your recurring costs with a one-time single investment
Customize as You Need
Customize your company's logo and integrate it according to your process, and IT compliance needs
API Integrations
Integrate CRM and other third-party applications to innovate your company solutions.
Cloud Telephony Suite
Get access to a fully functional cloud telephony suite along with free SMS & call credits
99.95% Uptime Guarantee
Acmatel offers 99.95% SLA-backed uptime with N+1 redundant infrastructure
See how it works
Login from anywhere
Acmatel cloud agent can be accessible via a web browser on a desktop or mobile device. To schedule calls in your dialer, log in as Admin.
Agent Dashboard with Blended Mode & Advanced Call Controls.
Blended agents can make and receive calls as well as chat messages through the agent dashboard. In every pricing level, advanced call controls are included.
Manage Performance with Realtime Dashboards
Get real-time status of overall call center and individual agent performance.
Caller and Collector Realtime Matrix
Unique notes for the loan number, portfolio, disposition history, disposition form, and job owner details.
Approved Cases Matrix
Logical filters of team leaders, supervisors, Tele-callers.
Testimonials of our amazing services!
Financial Services
We are using AcmaTel PBX for our collection Financial Services agency management in mumbai , We are quite confident on the ip pbx solution now as we are using from last 12 months with no hassles . The system is completely user friendly , cost effective and the support of company is very good . I will definitely recommend this to any buyer .
Rajesh
Best call center solution in Mumbai
We are using 140 seater First Data systems call center solution provided by AcmaTel solutions in Bangalore from last 18 months . Till now we have not facing any issues , even the support guys take care everything online and once in a moth somebody from support visit our office premises for inspection . Really impressed with the working method of this company . What they commit they fulfill . AcmaTel rocks ….
Dinesh Sahu
Got Questions?
Find your answers right here.
Debt collection Software is loan recovery process management software that is designed to help businesses and organizations manage the process of collecting outstanding debts.
It helps to manage a variety of businesses and organizations, including banks, credit unions, collection agencies, and other financial institutions which improves the overall effectiveness of collections efforts.
Acmatel Debt Collection Software offers world-class data privacy. You can trust that your lead data is secure with us.
Yes, we have a flexible and scalable architecture that can accommodate new features, integrations, and customization options while maintaining security and a commitment to excellence, making it future-proof.
Yes, we build customized campaigns as per your requirements
We provide outstanding value in a versatile, highly adjustable debt collection solution that includes industry-standard settings that may be customized to fit your workflow.
Getting insight into customer behaviors will provide you with an automated digital procedure that focuses on keeping connections rather than merely clearing accounts receivables. As a result, the customer-client connection will be maintained, and future success will be ensured. Rather than imposing words, we approach collections as a kind of communication. Employees may keep control of the customer experience and manage the brand image/identity by utilizing collection software.
Why take the risk with an agency that will take time to discover the proper method to represent your brand when a self-service AI-led solution allows you to do it yourself and on your terms?
Debt collection software strives to automate and streamline the collection process while also collecting data that can be analyzed and utilized to improve the approach. The innovative approach is intended to leverage cutting-edge technology to analyze patterns and identify behavioral connections. It is then up to you, the company, to determine how you want to use this data through automation. Debt collection software simply provides you with the tools to take proactive initiatives to enhance your procedures.
