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acmatel

User Activity Monitoring Software

With our User Activity Monitoring Software, you can protect your organization's confidential data and prevent unauthorized access to your files & resources.

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Activity Monitoring Software

User Activity Monitoring Software or Employee Monitoring Software monitors the productivity of employees by tracking their activities over the web, applications, and the internal network of the company, and following schedules given to enforce the professional behavior of employees by detecting the keystrokes, keywords/language used and operations performed and recognizing any kind of offensive activity, violation of policies/rules and anomalous behavior.​ 

Employee Monitoring Software also ensures​ the safety of the organization by preventing leak of sensitive/confidential data and unauthorized access to files and resources, alerts the administrator, blocks an activity, or warns the user when any threat or risk is recognized Enable the administrator to take control of the user’s system if they feel something is inappropriate.

Activity monitoring software enables tracking the performance level of each employee in terms of productivity. By using the tracking of productivity you can assist your employees to improve on areas in which they are struggling, which can lead to an overall improvement for the business. For more inquiries, connect with us today!

WHO IS IT FOR?

  • Banks
  • SME's
  • Start Up's
  • NBFC's
  • Call Centers
  • Digital Agencies
  • Consulting Firms
  • BPO's and KPO's
  • Collection Agencies
  • Software Companies

User Activity Monitoring Software Features

The right user activity monitoring software and employee monitoring software and DLP solution for every organization's needs. Ensures the organizational policies are followed by monitoring the activities, behavior, and conduct of employees, can configure criteria for tracking and recording user’s activity to make sure that their personal and private information is not exposed.

What does it do?

  • Connect to employee’s system/computer
  • Desktop recording of employee’s system and saving the same
  • Allow the employer to view employee activity by showing their complete desktop via AMS dashboard (basically streaming)
  • Allow the employer to interact and take control of a user’s desktop

Features

  • Video playbacks of desktop recordings can be accessed and viewed by an administrator from a variety of platforms, including smartphones and tablets (Remote Monitoring)
  • Past recordings can be searched and retrieved in seconds
  • Recorded files can be exported and downloaded
  • An employer can embed/send alerts/warnings

Utilities | Applications

  • Remote Monitoring gives ease of access to both, employer and employee
  • Management of recorded video might prove helpful for referrals in future
  • Letting the employer take control of the employee system at any time can be a savior in case of falling-out situations
  • Alerts / Warnings might increase the productivity and efficiency of the employee

What does it do?

  • Every web search of the employee is logged, and the screen is recorded and saved
  • All online activities and amount of internet usage are recorded
  • A trigger alert is thrown if blocked, suspicious or non-accessible websites are browsed to

Features

  • An employer can customize to block or limit access to certain websites
  • Customizable alerts can be set for periods of idle time and access to entertainment websites
  • Recordings can be viewed at any time

Utilities | Applications

  • Employee’s productivity can be kept in check
  • Notifications can be sent to the administrator for sensitive files that are uploaded or downloaded through email and cloud drives
  • Playback of recordings can be proof of productivity in the future

What does it do?

  • All email activities are monitored and recorded
  • All information related to mail activities are saved
  • Attachments are monitored and saved optionally
  • If any sensitive/confidential/important data is detected in outgoing mail that is not being sent to an organization member, the employee gets locked out of the email system.

Features

  • Rules can be configured to alert about or block mails
  • Alerts are sent when emails are being sent to non-corporate or suspicious hosts
  • Alerts can be sent based on set email property
  • Compatible with a variety of email platforms

Utilities | Applications

  • Via email monitoring software, threats can be detected and loss of confidential/important data can be prevented.
  • Lack of communication between employees in a team or department can be checked and looked into to maintain a healthy work progress
  • Networking and collaboration emails can be monitored to learn about the progress and reach of ongoing campaigns
  • Check if company policies and standards are followed in all employee mails

What does it do?

  • Capture all the keyboard activities
  • Records and saves the same in a logger (storage)
  • Copy-paste actions are recorded
  • Sends alerts/locks users out based on the set rules for specific keystrokes
  • Retrieve required keystrokes when searched in the logger

Features

  • Rules can be created to not record and save some activities like checking of personal bank details by the employee
  • Rules can be configured to alert employees and employers when certain keystrokes are detected on websites/applications
  • Recording of visible and hidden characters possible
  • Keystroke engagement with the internet, emails, and instant messages are integrated

Utilities | Applications

  • Monitoring of employee behavior gets easy
  • Any use of unprofessional language or repetition of easy to guess the password on multiple websites can be monitored by the employer
  • Employee’s professionalism, productivity, and attitude toward work can be analyzed
  • Avoid copyright infringement on certain contents

What does it do?

  • Monitor all the file activity, i.e. create, delete, write, update, access
  • Send notification when files are uploaded to cloud storage
  • Block uploads to cloud storage when required
  • Track the file movement through a system, regardless of what activity gets operated on it
  • Maintain the track of files in textual as well as visual recording format.

Features

  • Removable storage can be enforced
  • Behavior rules (permissions) can be set
  • Block read/write access to certain files on storage devices, local drives, or shared network

Utilities | Applications

  • Unauthorized access to confidential files can be blocked
  • If an unauthorized user tries to access a file, the employer can enforce company policies for the safety of data

What does it do?

  • Collect all document print requests
  • Record Information
  • Show snapshots from the contents of printed data
  • Send alerts if printing of sensitive data is detected

Features

  • Alerts can be set for the printing of specific documents
  • Statics of print can be viewed
  • Find the printed document by the user, computer, file name, or the printer
  • Limit an employee’s number of print requests

Utilities | Applications

  • Confidential/important data can be prevented from being leaked
  • Print statics can help in learning about expenditures, the amount of data that was generated (from the file names and count), frequency of an employee printing data

What does Optical Character Recognition do?

  • Captures scans and analyzes the screen
  • Detects patterns, texts, and regular expressions using machine learning and sophisticated algorithms
  • Saves the data & information in a knowledge base
  • Record and save the user’s desktop recording
  • Sends an alert when a full credit/debit card number or any sensitive/confidential data is detected on the screen

Features

  • Detect text inside images & videos
  • Create rules for applications where data cannot be detected easily
  • Automate an action or build rules when certain text/pattern appears on a user’s screen
  • Saved desktop recordings can be viewed

Utilities | Applications

  • Search a particular text/ pattern in the knowledge base to retrieve the exact information
  • Avoid violation of data security standards on recognition of sensitive/confidential data occurs
  • Find the frequency a user saw sensitive records and check saved videos for investigation purposes
  • Prevent banned data exposure and monitor unauthorized third-party activity on the terminal server

What does it do?

  • Monitoring use of language authorized access to data, sent mail contents, websites, keystrokes, access of / operations on files
  • Block usage of websites after a certain limit of time
  • Take appropriate action based on the violation of the set rule
  • Alerts are sent to the administrator on any kind of malicious/suspicious activity of the user

Features

  • Customize rules and actions based on the criterion
  • Set valid actions (alert, block, redirect, log out) for different violations

Utilities | Applications

  • Enforce good user behavior by user-monitoring software activities
  • Block interaction of users on certain platforms or with specific users
  • Manage upload, download, access, reading, or writing of files by unauthorized users

What does it do?

  • Capture Time Spent and Activities performed by an employee
  • Calculate Productivity (could be in terms of progress of assigned work)
  • Compare it with the standard/potential productivity/progress of the duty assigned in the time taken
  • Reports are sent to the employer

Features

  • Analysis of every task done
  • Customizable based on the specific requirements
  • Employee’s effectiveness progress can be viewed by the employer

Utilities | Applications

  • The employer has the updated track about what is happening
  • In case of continuous slow work progress, the employer can either interact and understand the issues/hindrances occurring or be stricter with the employees to meet work deadlines
  • Overburdening & Under burdening any employee with work can be avoided

What does it do?

  • Records the activities being done on a system
  • Recognize user inputs on the system for a task
  • Determines whether the user is working or away
  • Send user warnings for an idle time of more than a threshold limit

Features

  • Set threshold limit for away / idle time of an employee
  • Shows actual active & idle times of employees

Utilities | Applications

  • Understand how much time spent on a recorded task is active working time
  • Determine the actual time taken for a task to be completed when actively worked on
  • Idle-time warnings encourage employees to be productive
  • Employers can know when the team is hard at work and what obstacles are causing decreased productivity
  • Elimination of downtime in the organization as much as possible

Schedule the tasks for employees or teams on a daily, weekly, or specific time frame basis, Keep the expenditure costs in check by monitoring the resources consumed for all the tasks scheduled

What does it do?

  • Create work schedules for employees in a team/department
  • Record which employee is late, on time, stays overtime, or leaves early
  • Prevents users from using their systems/computers when they are not scheduled to work

Features

  • Customization of schedule creation templates
  • Schedules can be created and implemented on a daily, weekly, or suitable time frame basis
  • Visibility of complete employee schedule and productivity

Utilities | Applications

  • Track the amount of time & money spent on individual or overall projects
  • Know the total productivity of employees
  • Maintain visibility throughout every aspect of an organization.

The productiveness of an employee can be kept in check:

What does it do?

  • Track user’s actions throughout the day
  • Aggregates data
  • Analyze the time spent on work and non-work-related tasks
  • Create lists of websites, applications, and activities recognized

Features

  • Customize productivity settings
  • Productive and non-productive websites, applications, and activities can be customized in the logger lists
  • Easy-to-read comparison reports on the dashboard

Utilities | Applications

  • Understand an employee’s actual productivity hours
  • Track the total time spent on work activities in an organization

What does it do?

  • Check and record the usage of an application, and all activities being performed in it, including keystrokes, files/contents accessed/viewed.
  • Send application-specific notifications to designated administrators about developing risks
  • Screen recordings and textual logs are updated for every activity occurring in an application and for every second it is in use.

Features

  • Automate the system for alerts about any inappropriate activity
  • Track application usage
  • Whitelist or blacklist apps

Utilities | Applications

  • Determine the need to upgrade apps, fix threats, or update security protocols to maintain the safety of data
  • Enforcement of organization policies when an offensive violation of rules occur
  • Recordings of application activities and their usage can be used to determine how productive an employee has been
  • A clear picture of general and individual employee productivity levels can be obtained via statistics

What does it do?

  • Check all the activities occurring on a company’s network
  • Show connected computers, session durations, destination IP addresses, connection protocols used, etc.
  • Send alerts about dangers to the network and connected systems
  • Discourage unproductive personal activities like online shopping, social media browsing
  • Create a full report of bandwidth usage by individual employees and systems connected to the network

Features

  • Detailed, real-time, customizable alerts can be set for different activities occurring on the network
  • Alert customization can be based on date, time, active employee, computer, destination IP / Port, protocol, amount of data incoming/outgoing, and processes
  • A record amount of bandwidth consumed along with exact times, locations, and IP ports

Utilities | Applications

  • Administrators can monitor network traffic, all the systems connected, and see the full report of bandwidth usage to control the company’s expenses
  • Keep in check if the organization’s policies are followed in all the activities happening
  • Safeguard data, information, and intellectual properties from being leaked out
  • Identify unacceptable network activity to establish policies regarding media consumption and downloads
  • Manage the interaction of the employees on the internet to reduce network traffic and bandwidth consumption

What does it do?

  • Checks for messaging/interactive activities
  • Capture all chat content, including file transfers, and indexes them for easy access.
  • Detects/recognizes specific keywords, platforms, or people that are logged as inappropriate
  • Block chats or alert users/administrators based on what kind of inappropriate activity is detected

Features

  • Set keywords, platforms, or people as inappropriate
  • Track conversations that contain multiple participants
  • Monitor over web or desktop apps if possible

Utilities | Applications

  • Manage the professional behavior of employees
  • Ensure organization data isn’t leaked

What does it do?

  • Capture all social media interactions including the date/time, employee, computer, source, action, attachments, and the actual message.
  • Record time spent on social media sites and all the activities being done, like content viewed, messages sent, etc.
  • Send alerts on excessive use of social media
  • Block sharing of sensitive content

Features

  • Create social media policies and rules to block/restrict social media platforms and warn employees about excessive use of social media
  • View employee social media activities like posts, comments, updates, messages, etc.

Utilities | Applications

  • Keep employee’s productivity in check
  • Monitor corporate social channels and get notified when any updates, posts, or comments are made on the same.
  • The administrator can track, monitor, and react to employee’s social media usage and activities

What does it do?

  • Enabling remote control feature, a user can be removed from performing any kind of activity on the system
  • Override all manual inputs by a user

Features

  • Take control of any session at any time by simply clicking on the remote icon on all live sessions
  • Control sessions from your browser or tablet
  • Instantly block a user’s keyboard or mouse

Utilities | Applications

  • Take control of sessions via the user’s system at any time
  • Potential threats can be eliminated by preventing sensitive data from being altered and data breaches from occurring
  • Enhance productivity through management or user training sessions that can take place from different places
  • Easy search of any activity
  • Statistics of web and application usage

What does it do?

  • Record & index all user activity, i.e. applications used, websites visited, file activity, keystrokes, e-mails
  • Retrieve possible activity data based on the requested search

Features

  • Visual screen recording & playback is possible
  • Search the user activity data based on keywords or keystrokes
  • Search results show from users, computers, or video recordings
  • Get statistics on the website or application usage

Utilities | Applications

  • Find all users that use a specific application or website
  • Analyze user’s behavior as compared with their peers
  • The administrator can react in an ongoing Citrix session at any time
  • Customized configuration of rules and actions for offensive activity

What does it do?

  • Screen recording for all Citrix sessions, as well as saving all user activity metadata
  • Tracking of all Citrix activities and sessions from the employee’s system
  • React to any observable behavior on the basis of set rules
  • Take action based on violation of rules and behavior anomalies
  • Capture copies of printed documents, the content of e-mails, instant messages, websites visited, applications accessed, keystrokes, etc.

Features

  • Configuration of rules by the administrator for blocking action, locking the user, notifying the administrator, or warning the user
  • Configure alerts for specific user activities as they happen
  • Ease of search in the stored data by entering specific keywords and playback of recordings
  • XenDesktop and XenApp Compatible

Utilities | Applications

  • Protect the organization by bringing good user behavior into action
  • Prevent costly consequences by getting an immediate insight into who the risky users are and taking actions

Ensure that the privacy of the user is not compromised in the activity monitoring

What does it do?

  • Turn monitoring on/off based on activity or set profiles

Features

  • Customizable monitoring profiles for defining actions to monitor, time/situations to monitor, and used to monitor
  • Customize record retention policy for groups or users in the organization

Utilities | Applications

  • Unnecessary monitoring and recording will save storage
  • User’s personal/private data will not be recorded, hence no invasion of privacy
  • Selected emails can be monitored that are from/to a specific group of people or of specific employees

What does it do?

  • Detection of any kind of anomaly
  • Analyze for identification of risks and threats
  • Alert the organization of the risks, compromised employees, or third-party entity

Features

  • Advanced analytics, threat intelligence, and risk analysis
  • Intelligent machine learning and behavioral rules engine to create a baseline for users, departments, or organizations based on activity, captured data pattern (file type, source, etc.), entity role, and other attributes
  • Automated alerts on the detection of anomalous behavior or deviation from the normal baseline.

Utilities | Applications

  • Reduce false alerts and prioritize incident management based on the criticality of assets, threats, unauthorized access, etc.
  • Prevention of organization and its data by taking necessary actions toward the risks

Privileged users have access to your network, applications, and data, as well as your critical IT infrastructure. Because these users have access to enhanced credentials, detecting a rogue privileged user before they inflict damage can be extremely difficult. External attackers have a substantial edge over these users. They are aware of their organization’s rules, processes, technology, and vulnerabilities in addition to having access to privileged systems. Many external criminals use stolen or hacked privileged accounts to gain access to otherwise “secure” networks.

Privileged user monitoring, identity verification, and privileged access management are becoming critical components of an organization’s security strategy for all of these reasons, as well as the increasing complexity of the IT environment.

Identify and track all privileged users, such as system administrators, database administrators, network engineers, system architects, developers, IT auditors, remote users, third-party vendors, and so on.

Implement a zero-trust data loss prevention (DLP) strategy that includes rules for activity, system access, schedule, and content.

Why User Activity Monitoring Software?

Third-party vendors, partners, consultants, and outsourced contractors frequently have privileged access to a company’s internal systems due to root or domain administration rights. They can change system configuration, steal company data, and sabotage critical infrastructure as privileged insiders. Even if there is no malicious intent, an external vendor poses a significant security risk. There are also strict regulatory requirements for some industries, such as banking and healthcare, where vendor monitoring is required to ensure privacy and protection while data is transferred or processed between two parties.

For these reasons, an organization should set up a security perimeter when giving access to external vendors, and contractors. It then needs a way to continuously monitor all vendor activity to ensure they conform to the company’s security policy, and rules. Some compliance regulations also require organizations to keep a detailed record of any security, privacy, or data breach incidents caused by a third party.

 

Organizations can use AcmaTel’s all-inclusive remote employee monitoring solution to track time, and engagement, manage projects, reduce expenses, and ensure the overall productivity of a remote team.

Even before the pandemic, remote work in all industries had been steadily increasing. According to a Global Workplace Analytics report, regular work-at-home has increased by 173 percent since 2005. According to Lister, by 2025, an estimated 70% of the workforce will work remotely at least five days per month. It’s also been a worldwide phenomenon.

AcmaTel Ensures Productivity, and Security for Your Off-Site Teams. Organizations can use Acmatel’s all-inclusive remote employee monitoring solution to track time, and engagement, manage projects, reduce expenses, and ensure the overall productivity of a remote team. Additionally, Acmatel’s automated Policy & Rules Engine enforces security best practices to defend your organization from theft, sabotage, and other threats either intentional or accidental. With Acmatel’s remote user monitoring, you can:

  • Monitor virtually all remote user activity, and behavior.
  • Manage schedule, and track time, projects, tasks, and expenses.
  • Compare employee engagement measures such as active vs. idle time.
  • Productive vs. unproductive time, session vs. work time, etc.
  • View and control the user’s desktop remotely.
  • Enforce security policies and guidelines even when the user is not online.

Get enterprise-wide insight by displaying productivity, performance, and security KPIs for all users on a single, easy-to-use dashboard.

In today’s competitive market, management teams are tasked with increasing and optimizing staff productivity.

AcmaTel approaches staff productivity through data. It collects almost all forms of user activity and behavior data, which may be used to assess and analyze user productivity. When correctly studied using Acmatel’s numerous analytics tools, it helps management to both comprehend and take steps to boost staff productivity.

Get enterprise-wide visibility with productivity, performance, and security KPIs for all users on a single, user-friendly dashboard. Tracking productive, unproductive, active, and idle time reveals how engaged your staff is.

There is less administrative work to undertake with integrated scheduling and task management. Automated rules enforce organizational policies and reduce unproductive conduct. Keep track of project costs and prevent waste not only for traditional staff, but also for outside consultants, remote workers, and freelance contractors.

Workforce Optimization solutions are more than just a means to boost staff productivity. It also protects your firm from theft, sabotage, and other hostile user activity with built-in insider threat identification and data loss prevention tools.

Monitor and prevent any leak of confidential data

Monitor the real-time productivity of your employees, track their activities over the web, app, and internal network.

Resolve customer issues Improve call center operations

Enable your agents to work more effectively in their area of expertise, get productive results and great client pleasure.

Need any help Drop us a message

We are here to assist you and address any concerns you may have. Submit your inquiry and one of our technical experts will respond as soon as possible.

A plan for all your needs

Choose from a range of plans which suit you best.

TFN Annual Rental

₹11988
  • Effective monthly rental – ₹999 (billed annually)
  • Call rate – ₹0.60
  • Pulse rate – 30 sec
  • Free call value – ₹0

TFN Annual Rental

₹11988
  • Effective monthly rental – ₹999 (billed annually)
  • Call rate – ₹0.60
  • Pulse rate – 30 sec
  • Free call value – ₹0

TFN Annual Rental

₹11988
  • Effective monthly rental – ₹999 (billed annually)
  • Call rate – ₹0.60
  • Pulse rate – 30 sec
  • Free call value – ₹0

TFN Annual Rental

₹11988
  • Effective monthly rental – ₹999 (billed annually)
  • Call rate – ₹0.60
  • Pulse rate – 30 sec
  • Free call value – ₹0

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