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Continuity is Key in Preparing for the Next Normal

Digital solutions that produce more, more sustainable value can propel business growth.

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Maximize Your Business Through Innovative Technology

In order to adjust to a totally digital environment, business continuity is changing. Forging deeper connections with their ecology and working together effectively are necessary for this. AcmaTel Communication Services facilitate easy communication and teamwork, enabling businesses to become more engaged and connected.

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Find Solutions Customized for Your Facilitate Business Continuity

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Video Collaboration Software

Remote teams can interact and work together through virtual meetings...
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Enterprise Contact Center Solution

Contact Center Solutions is a highly automated system that helps to...
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Activity Monitoring Software

User Activity Monitoring Software or Employee Monitoring Software...
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Customized Software Development Services

The process of designing, developing, deploying, and supporting...
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Collection Process Dialer & CRM

With AcmaTel CCS string-based automated dialers, you may improve debt...
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LMS – Lead Management Software

Every business, big or small, depends on leads. Leads must be...
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IP PBX – Business Phone System

The IP PBX Software allows you to interact with your branch locations...
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ORDO – Order Management Software

The order management system is the management of business operations...
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SMS Solutions

SMS Solution services can be used to deliver bulk messages. This is a...
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IT Configuration Services

IT configuration services are essential to business operations...
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Email Security

Nowadays Email is the number one online threat. Email Security...
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Internet Leased Line

Our Internet Leased Line Service (ILL) provides highly reliable,...
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Business Broadband

If you have an (SME) small business or a start-up and need reliable...
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PRI

The Primary Rate Interface (PRI) service provides 30 voice channels...
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School Bus Tracking

School Bus Tracking System is a GPS-based real-time tracking system...
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Heroic Support

AcmaTel’s Heroic Support is a crucial component of customer...
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Missed Call Systems

Overview Missed Call System is a technology that allows businesses...
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CRM Integration

Overview CRM Integration (Customer Relationship Management) system is...
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VTiger CRM Customization & Development Services

Overview There are distinct leads for every business, and there are...
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FreePBX Solution

Overview FreePBX is a line of Asterisk-based IP-PBX products designed...
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WebRTC Solutions

Overview Web RTC Solutions, an open-source framework, which allows...
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A2Billing Solution

Overview A2Billing Solution is a web-based, open-source billing and...
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Vicidial / GoAutoDial Solution

Overview of Vicidial VICIDIAL is a complete inbound and outbound call...
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Asterisk Solution

Overview Asterisk Solution is an open-source platform for building...

Improving Productivity with AcmaTel Communications Solutions

Discover how AcmaTel's Business Phone System, Call Center Software, and Voice Broadcasting Software can transform your organization and facilitate business continuity.

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Boost Communication Both Internal and External

Many organizations struggle with outdated phone systems that lead to missed calls and poor internal communication. By implementing AcmaTel’s Business Phone System, businesses can experience seamless connectivity across all departments. The system’s advanced features, like call forwarding, voicemail-to-email, and mobile integration, ensure that employees can communicate effectively whether in the office or on the go. This results in increased customer satisfaction and a significant boost in overall productivity, as staff can address issues more promptly and collaborate more efficiently.

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Boost Client Ambition

Handling high call volumes and ensuring quick, efficient service can be challenging for any business. Integrating AcmaTel’s Call Center Software can optimize call handling processes. Features like predictive dialers and intelligent routing ensure that calls are directed to the most appropriate agents quickly. Real-time analytics and performance monitoring allow managers to make data-driven decisions, improving service levels. This leads to reduced call wait times and increased first-call resolution rates, significantly enhancing customer satisfaction and agent productivity.

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Enhance Dedication and Effectiveness in Operations.

Businesses need reliable methods to communicate important updates and reminders to a large audience. AcmaTel’s Voice Broadcasting Software provides an effective solution by enabling organizations to send personalized voice messages to thousands of recipients simultaneously. This ensures timely and consistent communication while automating processes that free up staff time, allowing them to focus on more critical tasks. The result is a decrease in missed appointments, improved engagement, and a notable impact on operational efficiency and overall satisfaction.

Advantages for Business Continuity

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Seamless Integration

Integrate easily with existing systems for a smooth, uninterrupted workflow.

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Real-Time Collaboration

Engage in real-time discussions and decision-making with high-quality video and audio.

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Flexible Access

Access tools and resources from any location, ensuring mobility and convenience.

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Customizable Features

Personalize tools and interfaces to suit your specific business needs and preferences.

Speak to us today?

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Know how we can ensure business continuity.

Speak to us today to deliver exceptional customer experiences.

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Got Questions?

Your Answers Await

Business continuity planning involves developing a strategy to sustain business operations during interruptions. This includes identifying potential risks and devising measures to mitigate them, aiming to minimize adverse impacts. For instance, if located in a hurricane-prone area, the plan may outline steps such as relocating or implementing backup power sources.
Business continuity planning offers several benefits, primarily minimizing disruption impacts and ensuring employee safety while reducing downtime. Preparedness for interruptions facilitates uninterrupted business operations, regardless of circumstances. For example, in case of office damage from a severe storm, a continuity plan enables prompt action, expediting recovery and mitigating business impact.
In today's interconnected environment, seamless connectivity and collaboration are crucial for effective business continuity planning. With much work conducted online, disruptions in service can impede productivity significantly. Incorporating digital solutions for information access and uninterrupted communication enables businesses to operate smoothly during unexpected events. For instance, cloud-based applications facilitate remote work post-natural disaster, while collaborative tools ensure continued employee connectivity and productivity.
"Establishing a robust business continuity management strategy involves several steps: 1. Identify potential risks, including cyberattacks, natural disasters, and power outages. 2. Develop a plan to address identified risks, such as remote work arrangements during office closures. 3. Utilize cloud services to safeguard critical applications and data, ensuring accessibility from alternative locations. 4. Communicate effectively with employees during disruptions, providing clear instructions and updates. 5. Regularly test the continuity plan to validate its effectiveness, including backup systems and remote communication capabilities."
Businesses can ensure ongoing effectiveness of continuity plans through regular review, testing, and updating. By periodically reassessing risks, conducting drills, and incorporating lessons learned from real-world incidents, organizations can refine their strategies and adapt to evolving threats.

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