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Enhance your business and your loan recovery by using the right communication and solution
A Perfect Fit For Loan Recovery Agencies
Get the right tools you must need to increase collection efficiency, saving money, providing a better customer experience, and improving your overall debt recovery outcome.
Connect, Communicate & Collect - Loan Recovery Dialer Software
AcmaTel Debt CCS is a comprehensive debt collection software that automates the collection process. It aids in the efficient handling and management of collecting chores by providing smarter outreach, higher connect rates, and packetization.
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Why To Choose Acmatel Collection Process Dialer
Increase the efficiency of loan recovery for your banking and non-banking portfolios

IVR Flexibility
Provide your customers with the rapid, and personalized replies they expect

Smart Routing
Route calls among your agents based on customer priority, time, or expertise

CRM Integration
Unify the customer journey across all channels and improve efficiency by 30%

Live Monitoring
Allow supervisors to manage the call queues and agent performance

Call Recording
Record calls for use in training, quality, compliance, and dispute resolution.

Multiple Dialer Options
Auto-dialer options like predictive, preview, and progressive dialers
Some Of Our Loan Recovery Client Testimonials!
Got Questions?
Find your answers right here.
Dialer automates the process of making phone calls by including a contact list and a set of dialing rules. When you start the dialer, it will automatically dial the next number on the list and connect you to an available agent.
Collection process dialer software is intended for use in debt collection operations. Collection Process Dialer Software is used by collection agencies and other organizations to automate the process of contacting debtors and collecting outstanding debts.
The type of dialer used in the collection process depends on the specific needs and goals of the collection agency. They are
- Preview Dialer
- Predictive Dialer
- Progressive Dialer
The collection process dialer software can be used in –
- Private Banks
- Co-operative Banks
- Collection agencies
- Recovery agencies
- Public Sector Banks
- E-Wallet companies
- Healthcare and many more
We provide Unlimited Calls
Predictive dialing is a feature of collection process dialer software that uses algorithms to predict when a collections agent will become available to take the next call, and automatically places calls to customers accordingly. This helps to minimize idle time and increase the efficiency of the collections team.
Dialer software can streamline outbound calling operations, increase efficiency, and reduce costs associated with manual dialing, resulting in significant time and cost savings for businesses.
Collection process dialer software can help businesses grow by increasing efficiency, reducing errors and manual labor, streamlining workflows, improving data management, and increasing the effectiveness of their debt collection efforts.
We help businesses streamline their collection workflows by automating tasks such as sending payment reminders, scheduling callbacks, and updating debtor information as well as prioritizing calls based on the debtor’s payment history, credit score, and other relevant factors. It provides businesses with real-time data on collection performance, debtor behavior, and other relevant metrics. This helps businesses make informed decisions about their collection strategies, identify areas for improvement, and optimize their processes for maximum efficiency.
The benefits of using collection process dialer software are –
- Reach more customers
- Improved customer satisfaction
- Enhanced accuracy
- Better compliance
- Enhanced reporting
- Increased Efficiency
- Improved productivity
- Enhanced Data Management
- Enhanced Customer Experience
When choosing collection process dialer software, you should consider factors such as the size of your collections team, the volume of calls you need to make, your budget, and the specific features you require. It is also important to choose a software provider with a good reputation and a track record of success in the industry.