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Toll-Free Services
A Toll-free number will help you in bringing a sudden change in your customer experience by permitting your customers to easily reach out to you without any expenses.
Our Toll-free services are provided with a modern and intelligent network with easy-to-remember 1800 XXX XXXX and 1860 XXX XXXX number series to enterprises. With an industry-first SLA (Service Level Agreement) commitment and an exclusive self-use portal where you can log in by using your credentials. Our products and services ensure that enterprises can create higher service standards and be accessible always to the customers.
Enterprises can use our toll-free number services to increase their customer footprint by receiving calls for new product and service inquiries and always staying in touch with their existing customers for their business. It helps maximize the call flow.
Generates better sales, and revenues. and return on investment, and helps in improving the retention rate. It is the best way to identify the effectiveness of web pages and marketing strategies. and promotional campaigns run by businesses.
Toll Free Services Advantages
Routing preference
Establish, change and choose your routing Preferences at any time
Flexible subscription
Enjoy our flexible subscription plans from any Post-paid wireless or wired services
Analytical reports
Increase and strengthen your service delivery through detailed call analysis reports
SLA Commitment
Get an industry-first SLA on your TFN
Exclusive self-care portal
Manage your accounts and view reports
Customer satisfaction
Enhance your customer satisfaction by ensuring your business is always reachable
Toll Free Services Features
| Details | Call Free | Call Local |
| Cost to customer | Free | Local call cost |
| Cost to company | As per selected plan | As per selected plan |
| Number series | 1800 | 1860 |
| Call hunting on landing numbers | ||
| Self care portal to manage routing options | ||
| Online access to Blacklist / Whitelist numbers | ||
| Channel utilization report | ||
| Time, Geography and Load based routing | ||
| Analytical reports | ||
| Service Level Agreement (SLA) |
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Toll-Free Services
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The very first business principle is 'never miss an opportunity. AcmaTel has provided us with absolutely perfect Toll-Free solutions for our after-sales department to solve their quires and complaints. this toll-free number and IVR services have delivered quite amazing results for us.
-Mr. Harshad Trivedi
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AcmaTel helps us withstand an increasing call volume. Their call tracking & call routing technology made the call flow balanced and extremely easy to answer, which was a prime challenge for us.
-Mr. Jayaram Desai
Instant access
From all locations, we provide instant free Call access to the customers to connect with you