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What is Inbound Calling ? & A Few Tips to Improve Your Inbound Calling

Inbound Calling is handled by every firm on a daily basis. Even though social media messaging and live chats are becoming more popular, customers and clients still need to get in touch, and picking up

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Basic Difference Between Inbound and Outbound Call Centers

Even in the age of chats and social media, the call center remains an essential tool for handling customer inquiries. Call centers handle a high volume of inbound and outbound calls. Understanding the

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