Cloud Communication Reimagined
As businesses rethink operating models and working environments, they are leveraging technology at the core, bringing multiple devices, platforms and channels into play. Your turn to flow forward with a multi-modal, multi-functional, flexible, scalable, and secure solution that ensures digital connectivity and productivity at all times. Brace for a business world without boundaries.
Advantages of Acmatel Business Services
Cost-effective
Through our platform, you can access multiple essential features, hands-on training as well as ever-present support – all at a remarkably competitive price.
Scalable
Through our platform, you can access multiple essential features, hands-on training as well as ever-present support – all at a remarkably competitive price.
Increase Revenue
Through our platform, you can access multiple essential features, hands-on training as well as ever-present support – all at a remarkably competitive price.
Find Solutions Customized for Your Industry
On have one of our specialists speak to you.
Our Clients
From driving renewed value to embracing new technologies, we help our clients accelerate digital transformation and promote growth
Benefits of Using Hosted OBD Service from Acmatel
From driving renewed value to embracing new technologies, we help our clients accelerate digital transformation and promote growth
OBD Campaign Management
Campaign Schedule Management
DND Management
Audit Log Management
Call Flow Designer
Capture User Input Details Through DTMF
Who can use Acmatel?
How Acmatel telecalling CRM effectively supports various sectors of your business
Sales and Marketing
Segment your buyers and communicate with a wide range of real estate clients with a single click. Instantly target clients across multiple communication channels regarding property discounts,
Sales and Marketing
Segment your buyers and communicate with a wide range of real estate clients with a single click. Instantly target clients across multiple communication channels regarding property discounts,
More Resources
- 1Establishing Hybrid Work ModelsIn Manufacturing
- 2Empowering Make in India Movement with Digitalisation for SME Manufactures
- 3Measures to mitigate Hacker Attacks
- 1Establishing Hybrid Work ModelsIn Manufacturing
- 2Empowering Make in India Movement with Digitalisation for SME Manufactures
- 3Measures to mitigate Hacker Attacks
- 1Establishing Hybrid Work ModelsIn Manufacturing
- 2Empowering Make in India Movement with Digitalisation for SME Manufactures
- 3Measures to mitigate Hacker Attacks
- 1Establishing Hybrid Work ModelsIn Manufacturing
- 2Empowering Make in India Movement with Digitalisation for SME Manufactures
- 3Measures to mitigate Hacker Attacks
Speak to us today?
Increase your telecalling team’s efficiency by 93%
Take your telecallers’ efficiency to the next level, get started with Acmatel today!
Request a call BackSuccess Stories
How Acmatel telecalling CRM effectively supports various sectors of your business
Rajesh Verma
HR Manager, Trax E Services Pvt Ltd
Another piece of Art .. Your systems are clean and functional .. Plus great support .. I already have IP PBX system and definitely will get the predictive dialer one for my next project .. Keep up the good work with Wisdom Voice Services.
Rajesh Verma
HR Manager, Trax E Services Pvt Ltd
Ever since I have started using AcmatTel's Smartflo solution, it started positively impacting my business and it's been into profits by eliminating unwanted expenditure as this solution comes in a combination of Dailer, CRM, and WFH together. It is a highly secure, flexible, and cost-effective cloud telephony product I have ever use.
Rajesh Verma
HR Manager, Trax E Services Pvt Ltd
Another piece of Art .. Your systems are clean and functional .. Plus great support .. I already have IP PBX system and definitely will get the predictive dialer one for my next project .. Keep up the good work with Wisdom Voice Services.
Rajesh Verma
HR Manager, Trax E Services Pvt Ltd
Ever since I have started using AcmatTel's Smartflo solution, it started positively impacting my business and it's been into profits by eliminating unwanted expenditure as this solution comes in a combination of Dailer, CRM, and WFH together. It is a highly secure, flexible, and cost-effective cloud telephony product I have ever use.
Got Questions?
Ensure zero lead leakage,constant customer engagement and increase conversions with Acmatel
One dashboard, countless possibilities:- Take call notes, monitor live calls, track team progress, access deep data insights, and much more with the comprehensive dashboard.
Intelligent Call Flows for Agents:- Select a ring strategy that meets your requirements. Send calls to the best-suited agents or ring all agents at the same time with parallel ringing for quick query resolution.
Intelligent Customer Call Routing:- Don’t be concerned about off-hours, time zones, or gazette holidays. To keep your clients informed, route calls to available agents, reception, or play a pre-recorded message.
Agent Monitoring:- With detailed analytics from the live dashboard, you can see when your agents are engaged, track calls to check team productivity, reduce call ring time, and do more.
Privacy and Security:- Utilize our restful API to provide features such as click-to-call. Alternatively, you can use number masking to conceal the contact information of one or both agents and clients.
No Crank Calls:- Reduce incoming call volume by limiting calls from bots, bothersome vendors, or spam callers. Using our simple portal, you can add numbers to the blacklist in real time.
Contact Management:- Integrate with CRMs to easily check lead status, create easily accessible contact profiles, select which caller ID to display, and improve customer retention.
Sticky Agent:- For quick query resolution, route customers to agents with whom they already have a rapport or to agents who are familiar with their transaction history.
Intelligent Assistant:- Encourage customers to self-serve for simple questions, or use an IVR to quickly route them to the appropriate department based on dial pad inputs. Simple tasks can be easily automated.
Yes, the platform enables incoming and outgoing calls to be enabled on the same pilot number
No, our IVR flow is completely customizable as per the customer’s requirement
There will be multiple types of access modes like browser extensions, app login, or mobile numbers configured for the portal
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